Debbie Maynard
Barboursville,WV
Summary
Customer-focused Territory Sales Representative with 20 + years of experience generating revenue through individually tailored sales strategies. Product-fluent marketer, effortlessly demonstrating product usefulness in daily applications. Creative and personable representative who builds trust, honesty and integrity with customers. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
35
35
years of professional experience
Work History
Territory Sales Representative
Crown Lift Trucks
11.2022 - Current
- Boosted sales in assigned territory by developing and maintaining strong relationships with key clients.
- Improved customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Expanded client base through effective prospecting, cold calling, and networking events.
- Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
Territory Sales Manager
Atlantic Forklift Services
02.2019 - 03.2020
- Increased sales revenue by developing and implementing strategic territory plans.
- Established strong relationships with key clients, boosting customer retention rates.
- Maintained a deep understanding of industry trends, enabling informed decisions on sales strategies and product offerings.
- Developed customized solutions based on client needs, resulting in increased customer satisfaction and loyalty.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Negotiated contracts with vendors and suppliers, securing favorable terms for the company.
- Provided exceptional support to existing customers, leading to increased repeat business and referrals.
- Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
- Managed sales pipeline effectively by prioritizing high-potential prospects while keeping track of potential opportunities at various stages of development.
- Enhanced overall market share within assigned region by strategically expanding product range offered.
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Drove team revenue totals by bringing in top sales numbers.
- Carefully analyzed data to determine most effective sales strategies.
- Targeted prospects in other territories through careful research of competitor products, services, and trends.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched competitor activity and used findings to develop sales growth strategies.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
Territory Sales Manager
Carolina Material Handling
05.1997 - 05.2008
- Increased sales revenue by developing and implementing strategic territory plans.
- Provided exceptional support to existing customers, leading to increased repeat business and referrals.
- Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
- Managed sales pipeline effectively by prioritizing high-potential prospects while keeping track of potential opportunities at various stages of development.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Serviced 115 customer accounts while devoting significant energy to prospecting new leads with 40% conversion rate.
Sales Representative
Walker Machinery Caterpillar
04.1989 - 03.1996
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
- Forged strong partnerships with industry influencers to elevate brand reputation within the market.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients facetoface.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Real Estate Licensee - Real Estate
Wyatt Institute
Greenville, SC09.2001
Associate of Science - Biology
Davis & Elkins College
Elkins, WV05.1977
High School Diploma -
George Washington High School
Charleston05.1972
Skills
- Sales strategy development
- Lead Generation
- Market Research
- Territory Management
- Technical aptitude
- Product Knowledge
- Self Motivation
- Relationship Building
- Time Management
- Decision-Making
- Professional Demeanor
- Contract Negotiation
- Active Listening
- Written Communication
Accomplishments
Caterpillar Product School
Crown Lift Trucks Product School
CSX Transportation "Cut Through the Knot Award" top vendor award.
Sales Trip Award Taylor Dunn Annaheim, CA
Sales Trip Award Caterpillar Hawaii
Sales Award Marathon Refinery Top Vendor
Sales Trip Load Hog Battery Puerto Vallarta, Mexico
Timeline
Territory Sales Representative
Crown Lift Trucks
11.2022 - Current
Territory Sales Manager
Atlantic Forklift Services
02.2019 - 03.2020
Territory Sales Manager
Carolina Material Handling
05.1997 - 05.2008
Sales Representative
Walker Machinery Caterpillar
04.1989 - 03.1996
Real Estate Licensee - Real Estate
Wyatt Institute
Associate of Science - Biology
Davis & Elkins College
High School Diploma -
George Washington High School