Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Debbie McGaughey

New Carlisle,OH

Summary

Dynamic leader with proven expertise in staff management and customer service, honed at Dot's Market and other notable venues. Excelled in enhancing customer satisfaction and minimizing waste, showcasing adeptness in both hard (financial budgeting and reporting) and soft (team coaching and mentoring) skills. Achieved significant improvements in operational efficiency and team performance, ensuring high-quality service delivery

Offering solid background in administrative functions and customer service, ready to learn and grow in other areas. Brings understanding of basic management concepts and effective communication skills. Ready to use and develop problem-solving and multitasking abilities in a new role.

Overview

7
7
years of professional experience

Work History

Produce Manager

Dot's Market
02.2023 - Current
  • Trained and supervised produce staff for optimal performance and adherence to company policies.
  • Maintained produce display, and prep and storage areas in clean and orderly condition.
  • Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
  • Conducted regular inventory audits, addressing discrepancies and minimizing shrinkage due to theft or spoilage.
  • Coached and mentored new team members.
  • Managed product rotation to minimize waste, optimizing freshness and quality of available goods.

Lead Server/Bistro Manager

HarborChase of Beavercreek
07.2021 - 12.2022
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Cultivated warm relationships with residents and their families.
  • Oversaw daily operations of service team, delegated tasks, and help to train new staff.
  • Handled resident complaints professionally, resolving issues as quickly as possible.
  • Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher resident satisfaction rates.

Banquet Bartender

Hilton Garden Inn Hotel
01.2018 - 02.2021
  • Prepared for events by setting up bar, stocking supplies, and arranging tables.
  • Responded to guest questions and requests with friendly and knowledgeable service.
  • Contributed to successful events by setting up mobile bars in various locations according to event specifications.
  • Set up glassware, liquor, and other necessary supplies for special events.

Education

High School Diploma -

Carroll High School
Dayton, OH
05-1982

Skills

  • Customer Service-focused
  • Preventive Maintenance
  • Staff management
  • Administrative support
  • Financial budgeting and reporting
  • Maintenance coordination
  • Adaptable
  • Property accountability
  • Building operations
  • Debt control
  • Software utilization
  • True team player
  • Document preparation
  • Tenant relations

Accomplishments

    Owned, operated and managed a Bar/Restaurant for 12+ years with husband. We handled the inventory, ordering, payroll, and all the responsibilities of running a business. We also held numerous special events at the bar.

Timeline

Produce Manager

Dot's Market
02.2023 - Current

Lead Server/Bistro Manager

HarborChase of Beavercreek
07.2021 - 12.2022

Banquet Bartender

Hilton Garden Inn Hotel
01.2018 - 02.2021

High School Diploma -

Carroll High School

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Debbie McGaughey