Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Debbie Mezquia

Miami,FL

Summary

Driven by a strong work ethic and excellent communication skills, I enhanced customer satisfaction and operational efficiency at Walmart. Expert in relationship building and prioritizing orders, I significantly improved the shopping experience through meticulous quality control and effective problem-solving, demonstrating a proven track record in customer service and teamwork.

Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

Walmart
01.2024 - 03.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.

Digital Shopper

Walmart
03.2024 - Current
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
  • Tracked substitutions and informed customers of changes.
  • Implemented rigorous quality control measures for all products listed on the platform, ensuring customers received high-quality items consistent with their expectations.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

High School Diploma -

Aristides Viera
Havana, Cuba
07.2023

Skills

    Customer Service

    Relationship Building

    Prioritizing Orders

    Decision-Making

    Planning and Organization

    Strong Work Ethic

    Problem-Solving

    Excellent Communication

    Teamwork and Collaboration

Languages

Spanish
Native or Bilingual

Timeline

Digital Shopper

Walmart
03.2024 - Current

Customer Service Cashier

Walmart
01.2024 - 03.2024

High School Diploma -

Aristides Viera

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Debbie Mezquia