Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Debbie Milanova

Sacramento,CA

Summary

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 15 years of experience. Highly effective and comfortable working with people at all levels in organization.

Overview

20
20
years of professional experience

Work History

Owner

Tinge By Debbie
02.2017 - Current
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.

Owner

Legacy Boutique
04.2011 - 06.2014
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Proactively identified areas of risk within the organization implemented necessary safeguards mitigating any potential negative impact on the business.
  • Fostered an environment promoting continuous improvement empowering employees to identify opportunities for enhancing operational efficiency.
  • Managed day-to-day business operations.
  • Trained and motivated employees to perform daily business functions.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Founded and managed Legacy Boutique, LLC small business, growing revenue to $60,000 in second year.

Store Manager

Krazy Mary's Boutique
01.2004 - 03.2010
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Supervised guests at front counter, answering questions regarding products.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Reported issues to higher management with great detail.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Education

Bachelor of Science - Kinesiology

Whitworth University
Spokane, WA
05.2016

Kinesiology Transfer -

Sacramento City College
Sacramento, CA
04.2015

GED -

Freemont Adult School
Sacramento, CA
04.2004

Skills

  • Business Management and Development
  • Business Growth and Retention
  • Budget Management
  • New Business Launch
  • Planning and Execution
  • Staffing
  • Employee Development
  • Staff Hiring
  • Business Marketing
  • Small Business Operations
  • Financial Planning
  • Vendor Relations
  • Operations Management

Languages

English
Native or Bilingual
Spanish
Elementary
Bulgarian
Native or Bilingual

Timeline

Owner

Tinge By Debbie
02.2017 - Current

Owner

Legacy Boutique
04.2011 - 06.2014

Store Manager

Krazy Mary's Boutique
01.2004 - 03.2010

Bachelor of Science - Kinesiology

Whitworth University

Kinesiology Transfer -

Sacramento City College

GED -

Freemont Adult School

Similar Profiles

CREATE PROFILE
Debbie Milanova