Summary
Overview
Work History
Education
Skills
Timeline
Generic

Debbie Miller

Ooltewah,TN

Summary

High-energy professional ready to transition into a career as a flight attendant with Delta Airlines. Twelve years' experience in customer service, sales and real estate. Sixteen years' experience as a caregiver to disabled child. Exemplary communication and interpersonal skills with training in safety and first aid. Excited to bring experience and critical decision making skills to Delta.

Overview

Work History

Sales Executive

WGOW Talk Radio 102.3
  • Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
  • Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
  • Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
  • Provided comprehensive after-sales support, ensuring customer satisfaction and fostering long-term business relationships.

Sales Executive

Verizon Wireless
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Resolved customer complaints professionally, maintaining a positive reputation for the store as well as the brand being represented.
  • Increased store sales by effectively upselling accessories and add-on services to customers.
  • Assisted customers in troubleshooting issues, enhancing their user experience and satisfaction.
  • Stayed up-to-date on the latest mobile devices and plans, ensuring accurate information was provided to customers.

Regional Director

American Heart Association
  • Oversaw the successful execution of special events, including fundraising galas and community engagement activities, that showcased the organization''s impact and attracted new supporters.
  • Built strong community partnerships to support organizational goals and expand outreach efforts.
  • Established a robust volunteer recruitment program that attracted committed individuals passionate about the cause.
  • Secured significant funding through effective grant writing, increasing the organization''s capacity to serve its constituents.

Patient Service Representative

Erlanger Hospital/Ronald McDonald Care Mobile
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Verified insurance eligibility and coverage for patients.

Realtor

Keller Williams/NextHome Plus
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
  • Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
  • Generated $1.5 million dollars of sales in first full year as a realtor.

Caregiver, Special Needs

My Son
  • Promoted a safe, nurturing environment by diligently monitoring son's health and wellbeing for sixteen years.
  • Provided transportation to appointments, outings, or activities as needed, ensuring the safety of special needs individuals at all times.
  • Effectively collaborated with healthcare professionals to develop appropriate care plans for my son.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Enhanced patient comfort by providing compassionate end-of-life care and support.
  • Administered medications as prescribed, ensuring proper pain management and symptom control.

Education

Bachelor of Arts Communication -

University of Tennessee at Chattanooga
Chattanooga, Tennessee
12.1997

Skills

  • Customer Service
  • Strong Communication and Interpersonal Skills
  • Friendly and Helpful
  • Team Cooperation
  • Reliable and Responsible
  • Adaptable and Flexible
  • CPR Training
  • First aid and safety
  • Complex Problem-Solving
  • Vital signs monitoring
  • Airway Management
  • Oxygen Administration
  • Critical decision-making skills

Timeline

Sales Executive

WGOW Talk Radio 102.3

Sales Executive

Verizon Wireless

Regional Director

American Heart Association

Patient Service Representative

Erlanger Hospital/Ronald McDonald Care Mobile

Realtor

Keller Williams/NextHome Plus

Caregiver, Special Needs

My Son

Bachelor of Arts Communication -

University of Tennessee at Chattanooga

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Debbie Miller