Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Willing to take on added responsibilities to achieve desired results.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Office Operations Manager
Alpha Energy Solutions, LLC
01.2018 - Current
This was a new business start up for an Electrical Contracting company doing business in the Texas/New Mexico area. This company started with no internal processes and seven employees and grew to 65+ employees and over 90+ in fleet which included heavy equipment, service trucks and bucket trucks.
Developed and streamlined office processes by implementing new management software and organizing staff training sessions. This includes time application and training, invoicing to customers , accounts receivable and accounts payable.
Developed processes for onboarding new hires, creating check lists for onboarding, NH Orientation and safety ppe as needed for field employees.
Created processes and implemented software to support Fleet Management, including but not limited to maintenance system , GPS and Fuel cards.
Maintained and supported Safety Management, including writing internal safety policies and procedures, creating and maintaining a safety matrix, IsNet, TPS Alert and PEC/Veriforce.and schedule monthly Safety Meetings.
Evaluated employee performance through regular reviews, providing constructive feedback to promote professional growth.
Interacted well with customers to build connections and nurture relationships.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Supervised office staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Developed and maintained relationships with external vendors and suppliers.
Accomplished multiple tasks within established timeframes.
Cross-trained existing employees to maximize team agility and performance.
Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Consultant, Project Controls
Tuner and Townsend
10.2013 - Current
Lead monthly meetings with directors to analyze spending and provide financial recommendations
Created and maintained precise and accurate models, charts and reports
Consolidated financial data and materials for key leadership meetings
Developed, produced and analyzed financial statements by region
Reviewed and analyzed project spending throughout project life cycle
Identified risks associated with projects, contract approvals and other client accounting issues
Built and maintained databases for forecasting future financial performance
Developed forecasting tools and dashboards to analyze revenue variance, business pipeline and industry trends
Developed databases to track and manage active and pipeline projects providing reporting capabilities such as KPI's, benchmarking and resource impacts
Create Level2/Level3 schedules in Primavera P6, using key milestones an GC PH4 activities
QA schedules to assure of correct data date, baseline vs variance and valid relationships based off of scope of work.
Performance Analyst
BP Products
11.2006 - 08.2013
Partner with multiple Cost Center Owners to prepare annual budgets using the Events Based Budget principles
Monitor costs to ensure that charges are within budget and allocated correctly and inform the appropriate Cost Center Owner
Helped in developing and maintaining current procedures and work instructions as required to ensure compliance with accounting policies and procedures
Coordinate, evaluate and prepare the monthly year end forecast, ranging $5MM to a total of $100MM for maintenance spend to support the GFO Process
Prepare Adhoc reporting as required
Prepare and present regular trends and forecasting reports to management during monthly financial reviews
Influence business decisions by performing routine analysis of allocated charges into cost centers from outside sources and reporting results to Cost Center Owners
Support and help drive Business Improvement plans utilizing the Continuous Improvement (Six Sigma) process to gain efficiency and drive better processes.
Material Manager and Trainer
A3IM,Inc
07.2003 - 08.2006
Creating and streamlining Procurement Processes around the knowledge of instrumentation
Thorough knowledge of the principles, practices, and procedures of purchasing
Thorough knowledge of basic accounting principles as related to purchasing
Factory Returns, Credits and New Account Set-ups
Analyzes departmental purchase requisitions for completeness and accuracy of information; contacts department or initiator to clarify and complete information; determines method needed to process requisition such as bid, request for proposal or blanket contract
Act promptly to resolve actual or potential problems when required
Manages and oversees personnel, personnel issues and attendance
Provides Leadership in leading those with conflict management
Skill in the ability to establish and maintain cooperative working relationships with all levels of vendors and with co-workers
Developed and provided initial technical information to customers.
Education
Business -
Victoria College
01.1999
High School Diploma - Business
Calhoun High School
Lavaca, TX
01.1985
Skills
Lean implementation
Complex problem solving
Superior time management
Strong Communication Skills
Excellent attention to detail
Process mapping
Data validation
Process improvement
Project controls
Critical and creative thinking
Budget forecasting
Self-motivated
Power Point
Excel
SAP
Office Administration
Staff Training
Excellent multi-tasking ability
Quickbooks Online
Quickbooks Timesheets
Netsuite
Fleetio
Verizon Connect
IsNet World
PEC/Veriforce
Employee Supervision
Organizational Skills
Payroll Processing
Compliance Monitoring
Policy Implementation
Policy and procedure modification
Business Administration
Administrative Oversight
Database Administration
Certification
Six Sigma Lean Professional, Management and Strategy Institute, 10/01/14
Planning and Scheduling, Construction Experts, Inc, 06/01/15
Accomplishments
Developed and implemented new tools and processes for distributing fuel to heavy equipment out in the field, resulting in a $2MM savings to the routine maintenance budget.
Developed a Database to track project status, funding and forecasting.
Designed and implemented the current CBRES SharePoint site and is the current active administrator.
Designed many project scheduling tools and was a vital part of the administration of them to the PM's and shared services team.
Trained 80% of the Shared Services Team in SAP and Ariba tools.
Timeline
Office Operations Manager
Alpha Energy Solutions, LLC
01.2018 - Current
Consultant, Project Controls
Tuner and Townsend
10.2013 - Current
Performance Analyst
BP Products
11.2006 - 08.2013
Material Manager and Trainer
A3IM,Inc
07.2003 - 08.2006
Business -
Victoria College
High School Diploma - Business
Calhoun High School
Six Sigma Lean Professional, Management and Strategy Institute, 10/01/14
Planning and Scheduling, Construction Experts, Inc, 06/01/15
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