Debbie Neill
Grapevine,TX
Summary
Resourceful vice president with years of results-oriented experience in business intelligence and operations management. Culturally-sensitive and ethical professional with demonstrated success in developing and implementing optimized solutions. Versatile leader recognized for driving results in collaborative, inclusive manner.
Committed to promoting a culture of integrity and excellence within organizations.
Overview
10
10
years of professional experience
Work History
VP Appraisal Services
Benchmark Mortgage
Plano , TX
12.2014 - 07.2024
- Managed a team of 9 professionals, providing guidance and direction to ensure successful execution of projects and day to day operations.
- Managed wholesale, retail and bank fulfillment platforms
- Established policies and procedures that improved operational efficiency across multiple departments.
- Coached subordinates on professional development topics such as communication skills and problem solving techniques.
- Cultivated relationships with key stakeholders, including customers, vendors, and partners.
- Implemented cost reduction initiatives to enhance profitability.
- Identified opportunities for process automation that increased productivity levels.
- Created budgeting models for forecasting future financial performance.
- Monitored internal controls to protect assets while ensuring compliance with applicable laws and regulations.
- Created program to promote new managers from within, leading to cohesive leadership structure.
- Hired, trained, and mentored staff members to maximize productivity.
Appraisal Manager
Oak Mortgage
Dallas, TX
2014 - 2014
- Collaborated with clients to identify their needs and develop appropriate solutions.
- Developed and implemented appraisal policies and procedures.
- Maintained day to day operations
Appraisal Manager
NTFN (Premier Nationwide Lending Corp Office))
Plano, TX
2011 - 2014
- Developed and implemented appraisal policies and procedures.
- Identified areas for improvement within existing appraisal processes.
- Trained new employees in proper use of appraisal tools, software, and techniques.
- Provided guidance to staff on appraisal processes, methods, and techniques.
- Resolved discrepancies or conflicts that arose during the appraisal process.
- Completed appraisals according to federal and USPAP guidelines.
- Managed day to day operations
Loan Officer Assistant
Southwest Funding
Dallas, TX
2008 - 2011
- Assisted loan officer
- File set up
- Processed files
- Called leads
- Called appraisers
- Maintained customer files in an organized manner to ensure accurate tracking of loans.
- Input data into loan origination system accurately and timely.
Production Manager
Boeing Defense and Space
Irving, TX
1979 - 2008
- Inventory control Manager
- Ensured that all safety policies and regulations were followed in accordance with company standards.
- Trained new employees on proper use of equipment, safety procedures, and job functions.
- Managed budgets related to purchasing materials or hiring additional personnel.
- Monitored the daily operations of the production team, providing guidance and support as needed.
- Evaluated existing processes for potential automation opportunities.
- Maintained accurate records of production data such as labor costs, output, and quality control results.
- Analyzed production processes to identify areas for improvement in efficiency and cost savings.
Education
High School Diploma -
LD Bell
Hurst, TX05-1975
Skills
Proven Track Record of Success in the following areas:
- Executive Leadership
- Exceptional Relationship Building Skills
- Client Relationship
- Vendor Relationship
- Operations Oversight
- Procedure Implementation
- Policy Development
- Report Preparation
- Strategic Planning
- Exceptional Escalation/problem solving skills
- Exceptional communications skills
- Compliance, USPAP, AIR, Fannie/Freddie
Accomplishments
- Core value award received for Success at Benchmark Mortgage
Referrals
- Referrals upon request
Timeline
VP Appraisal Services
Benchmark Mortgage
12.2014 - 07.2024
Appraisal Manager
Oak Mortgage
2014 - 2014
Appraisal Manager
NTFN (Premier Nationwide Lending Corp Office))
2011 - 2014
Loan Officer Assistant
Southwest Funding
2008 - 2011
Production Manager
Boeing Defense and Space
1979 - 2008
High School Diploma -
LD Bell