Debbie Noahubi

Regional Manager

Marcrum Management /MPG Res

Calera

09.2004 - Current

Coordinated staff training programs to enhance team performance and skill sets.
Developed strategic plans to improve service delivery across multiple locations.
Oversaw budget management to align with organizational financial goals.
Implemented process improvements to streamline workflow and reduce operational delays.
Fostered strong relationships with clients to enhance customer satisfaction and loyalty.
Analyzed market trends to identify opportunities for growth and expansion strategies.
Established goals, objectives, policies, procedures, and standards of performance for all personnel in the region.
Trained staff on product knowledge, customer service techniques, sales strategies.
Managed regional operations including inventory control, staffing levels, logistics, customer service.
Handled human resource concerns and established plans to handle issues consistently and efficiently.
Monitored team progress towards achievement of goals and objectives set forth by executive management.
Resolved conflicts between customers and employees within the region.
Minimized turnover through effective training and employee engagement programs.
Maintained a high level of professionalism when interacting with customers or vendors in person or over phone and email communication.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Delegated work to staff, setting priorities and goals.
Resolved customer inquiries and complaints requiring management-level escalation.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.