Dynamic and results-driven executive administrative professional with over 10 years of experience providing strategic and operational support to C-suite executives. Proven track record in managing executive communications, organizing high-level board meetings, and overseeing complex projects in fast-paced environments. Adept at fostering cross-functional collaboration, streamlining administrative processes, and contributing to organizational success. Highly skilled in supporting senior leadership with international outreach and ensuring seamless operations in diverse, mission-driven organizations.
Overview
11
11
years of professional experience
Work History
Senior Executive Administrator
Penn Medicine – The University of Pennsylvania
12.2022 - Current
Provide executive-level support to CEO, COO and COS of Neurosciences, managing routine operations of Executive Suite and overseeing administrative support staff for Vice Chairs and Executive Leadership
Partner with executive leadership to set organizational priorities, spearheading high-impact projects across multiple departments and clinical specialties, including academic initiatives, research enterprises, and external partnerships
Manage complex calendars for executive team, coordinating all logistical arrangements, detailed itineraries, and extensive travel across multiple time zones
Direct end-to-end event planning for all internal and external conferences, board meetings, leadership offsites, regional events, and seminars, ensuring exceptional attendee experiences
Oversee budgeting and reimbursement processes, streamlining administrative procedures to enhance efficiency and reduce operational costs
Produce detailed reports, presentations, and correspondence for executive team, ensuring high standard of accuracy and professionalism
Manage contracts and negotiations, contributing to strategic decision-making and fostering successful business partnerships
Serve as key liaison between stakeholders and Board of Directors globally, ensuring alignment and clarity on key business objectives
Sales Operations Associate
Resource Real Estate
01.2017 - 01.2022
Led administrative and operational support for national sales and wholesale team
Directed comprehensive management of nationwide Training & Education meetings, including agenda development, PowerPoint creation, travel logistics, and oversight of caterings and events, while cultivating relationships with current and prospective clients
Orchestrated planning and execution of all company-sponsored Conferences, Product Webinars and Sales Campaigns
Developed comprehensive sales reports for management, enabling data-driven decision making
Fostered cross-functional collaboration with Marketing, Key Accounts, Finance, and Investor Relations to create lead generation strategies for conferences and events
Analyzed and reported event data to optimize marketing pipeline, implemented improvements for future events, and managed organization and maintenance of detailed CRM databases
Conducted periodic audits on internal processes as well as third-party vendors, ensuring compliance with company policies and industry regulations
Senior Executive Assistant
Resource Real Estate
05.2013 - 01.2017
Provided executive support to CEO, CLO, CMO, CFO, EVP of multibillion-dollar investment and management real estate firm
Strategically managed executives' daily calendars, with focus on proper allocation of executives commitments and responsibilities to ensure smooth daily operations
Developed comprehensive travel itineraries for executives, guests, and colleagues, managing local, national, and international logistics to ensure seamless and efficient travel experiences
Oversaw all aspects of meeting and event preparation, collaborating with multiple departments to craft objectives, content, and messaging that aligned with marketing strategies
Managed event budget and contract negotiations, strictly adhering to financial and quality guidelines
Researched, proposed, and implemented vendor agreements to decrease costs and improve services.
Monitored executives' email with utmost discretion, responding promptly to routine matters and ensuring urgent issues were addressed appropriately
Prepared and managed comprehensive expense reports, and supervised all corporate invoicing processes
Managed onboarding and integration of junior administrative staff, fostering collaborative and high-performing work environment
Education
Bachelor of Arts - Psychology, Business Administration
Temple University
Philadelphia, PA
Timeline
Senior Executive Administrator
Penn Medicine – The University of Pennsylvania
12.2022 - Current
Sales Operations Associate
Resource Real Estate
01.2017 - 01.2022
Senior Executive Assistant
Resource Real Estate
05.2013 - 01.2017
Bachelor of Arts - Psychology, Business Administration
Patient Service Representative at Penn Medicine: University of Pennsylvania Health SystemPatient Service Representative at Penn Medicine: University of Pennsylvania Health System
Certified Medical Assistant at Penn Medicine: University of Pennsylvania Health SystemCertified Medical Assistant at Penn Medicine: University of Pennsylvania Health System