Debbie Phillip

Oversee hospitality operations, ensuring compliance with regulations, optimizing property performance, and enhancing guest satisfaction.

Key Achievements.

• Manage the annual budgeting process, including forecasting and financial analysis, for each department based on forecasted sales volumes.
• Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
• Oversee talent acquisition, training, and development programs to build high-performing teams.
• Ensures properties adhere to HOA guidelines and regulations. Community engagement: Facilitated communication between property owners and HOA boards.
• Negotiates contracts with vendors to secure favorable terms and pricing.
• Ensures properties adhere to HOA guidelines and regulations.
• Facilitates communication between property owners and HOA boards, resolves HOA-related issues, and maintains positive community relations.
• Monitors competitor activities to anticipate changes in the industry landscape, and design appropriate response measures.
• Identified areas of improvement within existing operations through process analysis, and implemented changes where needed.

Directed comprehensive business development initiatives for an architectural firm, overseeing a diverse portfolio of 10 commercial and residential properties. Demonstrated strategic leadership in financial management, project execution, and stakeholder engagement, ensuring alignment with organizational objectives and industry standards.

Key Achievements:

• Optimized Planning and Permit Approvals: Collaborated with design professionals, consultants, building owners, and regulatory authorities to streamline planning and permitting processes, resulting in expedited project initiations and significant cost reductions.
• Enhanced Financial Performance and Tenant Relations: Expertly managed annual budgets, conducted lease negotiations, fostered tenant relationships, and facilitated property sales, leading to increased profitability and elevated tenant satisfaction.
• Revitalized Underperforming Properties: Developed and implemented strategic initiatives that transformed underperforming assets, achieving full commercial lease occupancy and maximizing revenue streams.
• Led Successful Project Management: Applied advanced project management methodologies to identify critical milestones, ensuring projects were completed on time and exceeded client expectations from inception to completion.
• Facilitated Informed Strategic Decisions: Led cross-functional teams in conducting comprehensive project feasibility analyses and financial modeling, providing actionable recommendations that enhanced project outcomes.

Managed operations of the Diplomatic Residence Department, overseeing multi-site properties and real estate matters for Trinidad & Tobago's diplomatic housing unit. Achieved significant milestones in property management, budgeting, revenue growth, and strategic decision-making. Ensured a safe environment for occupants while providing excellent service and acting as a liaison with key stakeholders.

Key Achievements:

• Diplomatic Property Management: Successfully managed multi-site diplomatic properties totaling over $50 million, ensuring daily maintenance and renovations of government offices and residences.
• Strategic Financial Oversight: Effectively managed monthly budgets ranging from $500,000 to $1.1 million, maintaining strong relationships with sub-tenants. Developed and executed annual budgets and forecasts between $10 million and $15 million.
• Recognition for Energy Efficiency: Received acknowledgment from the United Nations as one of the most uniquely designed and energy-efficient missions in New York City (2014).
• Revenue Growth: Increased revenue by 120% over a ten-year period through strategic acquisition of residential and commercial properties in Miami, Washington, D.C., and New York.
• Stakeholder Engagement: Facilitated staff relocations and real estate acquisitions by arranging meetings with the State of New York, Federal Government of the United States, and Missions to the United Nations.