Summary
Overview
Work History
Education
Skills
Timeline
Generic

Debbie Powell

Baltimore,MD

Summary

Professional Clerical Specialist with demonstrated expertise in administrative support, data management, and office coordination. Strong focus on collaboration and delivering consistent results. Adaptable to changing needs and reliable in maintaining workflow efficiency. Skilled in document preparation, billing, and customer service, with keen eye for accuracy and organization.

Overview

23
23
years of professional experience

Work History

Fiscal Clerk II

State of Maryland
01.2022 - 05.2025
  • Served as point-of-contact for internal and external auditors, providing necessary documentation and answering queries promptly.
  • Enhanced fiscal record-keeping by organizing and maintaining accurate files for all transactions.
  • Collaborated with team members to develop new fiscal policies and procedures, resulting in improved operational efficiency.
  • Gathered, summarized and analyzed significant amounts of transactional data to make reasonable conclusions and facilitate key accounting and business decisions.
  • Maintained a high level of confidentiality, protecting sensitive financial information from unauthorized access or disclosure.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Generated 100 invoices daily upon receipt of billing information and tracked collection progress.
  • Improved financial accuracy by reviewing and reconciling accounts on a regular basis.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Provided exceptional customer service when addressing inquiries from both internal staff members and external parties.
  • Monitored grant expenditures, ensuring funds were used efficiently and within guidelines set forth by funding agencies.
  • Conducted comprehensive research on industry trends to inform strategic decision-making and financial planning efforts.

Legal Examiner

CareFirst BCBS
05.2002 - 06.2021
  • Provided clear explanations of decisions made during examinations, enhancing transparency between applicants and organization.
  • Contributed positively to organizational reputation by consistently demonstrating professionalism, integrity, and expertise in the role of Examiner.
  • Managed high volume caseloads daily, prioritizing tasks to meet strict deadlines while maintaining attention to detail.
  • Ensured compliance with relevant laws, policies, and procedures throughout the examination process.
  • Facilitated information sharing among team members to improve overall understanding of complex workload.
  • Developed strong relationships with internal and external stakeholders, fostering open communication and collaboration.
  • Collaborated with team members to develop best practices for reviewing applications and maintaining accuracy.
  • Examined forms to determine insurance coverage and validity.
  • Communicated with customers to resolve common title issues.
  • Participated in ongoing professional development opportunities to stay current on industry changes and maintain expertise in the field.

Education

High School Diploma -

Frederick Douglass High School
Baltimore, MD

Data Entry Analyst

Computer Communications Institute
Baltimore, MD

Skills

  • Accounts payable
  • Purchase order management
  • Accounts receivable
  • Invoice processing
  • Financial software proficiency
  • Organization skills
  • Customer service
  • Teamwork and collaboration
  • Problem-solving abilities
  • Effective communication
  • Financial records and reporting
  • Data entry

Timeline

Fiscal Clerk II

State of Maryland
01.2022 - 05.2025

Legal Examiner

CareFirst BCBS
05.2002 - 06.2021

High School Diploma -

Frederick Douglass High School

Data Entry Analyst

Computer Communications Institute