Summary
Overview
Work History
Education
Skills
Continuing Education Courses
References
Timeline
Generic

Debbie Ratliff

Brighton,CO

Summary

Results-driven Software Test Engineer with over ten years of focused experience in Quality Assurance. Expertise includes developing test strategies, creating comprehensive test plans, executing test cases, and efficiently tracking bugs. Proven ability to thrive under pressure while collaborating with cross-functional teams to achieve project milestones. Actively pursuing opportunities within agile development environments to enhance testing skills and drive software quality.

Overview

25
25
years of professional experience

Work History

Manual QA Tester

TEKsystems
Broomfield, CO
09.2022 - Current
  • Worked within an Agile framework through participation in key activities like Grooming Sessions, Daily Standups, and Weekly Sprints.
  • Liaised between technical and nontechnical stakeholders to align project goals.
  • Developed thorough user stories, test cases, and plans focusing on functionality, usability testing utilizing Jira Zephyr.
  • Utilized Octopus Deployment Application for efficient code deployment.
  • Executed both guided and exploratory manual tests in compliance with specified protocols.
  • Developed and implemented methods for checking data accuracy using SQL.
  • Cultivated in-depth knowledge of the assigned domain area.
  • Implemented regular communication regarding status, metrics, and issues.
  • Examined sophisticated problems within every aspect of the stack such as OS, Network, Application/Browser/CLI, Storage, DB.
  • Developed comprehensive documentation for standardized testing procedures.

QA/SDET Engineer

Greenbrier Management System
Boulder, CO
03.2020 - 08.2022
  • Utilized QA tools within both Team Phoenix and Team Firefly to integrate new Microservices architecture with legacy systems.
  • Engaged in Agile development activities: Daily Standup, Sprint Planning, Sprint Review, and Grooming Session.
  • Identified, proposed, and integrated necessary QA solutions for software evaluation.
  • Contributed to collaborative team sessions focused on Microservices architecture.
  • Collaborated with developers for root-cause analysis and initial problem diagnosis.
  • Integrated QA practices with product owners and developers through the agile lifecycle.
  • Outlined standards for testing and documented procedural guidelines.

Manual QA Tester

TEKsystems
Boulder, CO
08.2017 - 03.2020
  • Worked within an Agile framework through participation in key activities like Grooming Sessions, Daily Standups, and Weekly Sprints.
  • Increased Greenbrier’s market base production by contributing to thoroughly tested code releases.
  • Fostered collaborative relationships with developers and liaised with technical and nontechnical stakeholders.
  • Created detailed documentation for manual and automated tests covering defined functionality.
  • Constructed testing datasets, supervised the maintenance of environments.
  • Developed and maintained comprehensive test plans.
  • Diagnosed complex problems in operating systems, networks, applications, browsers, command-line interfaces, storage and databases.
  • Implemented accurate documentation of testing process and procedural guidelines.
  • Contributed to reducing the number of outstanding defect fixes.
  • Enhanced collaborative efforts among various teams to successfully achieve testing targets within set timeframes.

QA Engineer I/II /Senior Lead QA Engineer

US West/Qwest/CenturyLink
Denver, CO
03.2000 - 12.2016
  • Facilitated communication between IT development and system test teams.
  • Evaluated requirements and specifications for creating precise testing procedures for multiple environments.
  • Recorded test progress and results with Quality Center, Test Director, Pivotal Tracker, ALM and CA Agile Rally.
  • Specialize in developing test plans and cases for verification and validation functionalities based on BRDs.
  • Assessed performance metrics during stress tests with Load Performance testing team.
  • Validated mission-critical billing operations for residential, large business, and government services.
  • Performed verification activities ensuring maintenance of credit card data confidentiality within database systems under PCI compliance.
  • Managed interactions with international teams to streamline ongoing testing activities.
  • Conducted functional testing on cloud-based web applications.
  • Applied technical knowledge in HTML and SQL for pinpointing software defects within source code.
  • Oversaw training of personnel to ensure effective performance of system tests for diverse client bases.
  • Led migration project for LATIS eBilling web service.
  • Collaborated on improving user experience in CenturyLink's Control Center.
  • Enhanced IABS test team productivity by automating 200+ environment jobs using Control M, earning a LinQ award.
  • Awarded All Star Recognition after pinpointing email issues affecting major business clients.

Education

A.A.S. - Computer Science

La Guardia Community College
Long Island, NY

Skills

  • Software Testing Management
  • Issue Tracking
  • CA Rally
  • Pivotal Tracker Proficiency
  • Test Strategy Oversight
  • HP Quality Center/ALM
  • Jira Zephyr
  • Software Test Automation
  • SOAP UI
  • Microsoft Azure Proficiency
  • Proficient in Azure DevOps
  • Expertise in Microsoft Visual Studio
  • SQL Server Management Expertise
  • Postman Proficiency
  • PgAdmin 4 Database Management
  • FTP Client Proficiency
  • Proficient in XPEDITER
  • FileAid Expertise
  • FILEAID for DB2
  • INSYNC
  • ABEND-AID
  • ENDEVOR
  • SPUFI
  • BMCDB2
  • CONTROL-M
  • SQL
  • JCL
  • DB2
  • CALIBER
  • DIMENSIONS
  • TOAD
  • COBOL
  • COBOL II
  • VB
  • Web Services
  • JavaScript
  • HTML
  • CSS
  • XML
  • Agile
  • Scrum
  • Waterfall
  • API Testing

Continuing Education Courses

  • Selenium IDE
  • Selenium WebDriver with Java
  • Selenium WebDriver with Python & Ruby
  • Test Automation Framework using Selenium
  • Agile & Scrum Master Training

References

References available upon request.

Timeline

Manual QA Tester

TEKsystems
09.2022 - Current

QA/SDET Engineer

Greenbrier Management System
03.2020 - 08.2022

Manual QA Tester

TEKsystems
08.2017 - 03.2020

QA Engineer I/II /Senior Lead QA Engineer

US West/Qwest/CenturyLink
03.2000 - 12.2016

A.A.S. - Computer Science

La Guardia Community College

Similar Profiles

CREATE PROFILE
Debbie Ratliff