Summary
Overview
Work History
Skills
Additional Information
Timeline
Generic

Debbie Rivest

Hemet,CA

Summary

Performance-oriented Sales Leader offering exceptional record of achievement . Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Performance-oriented Sales Leader offering exceptional record of achievement over 25-year career. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

29
29
years of professional experience

Work History

District Sales Manager

Sees Candies
05.2005 - 04.2024
  • Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
  • Recognized potential talent within the team members early on; mentored them into higher positions in the organization over time.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Enhanced team morale by fostering a positive work environment, recognizing achievements, and promoting professional development opportunities.
  • Led sales meetings to communicate objectives, review progress against goals, and discuss areas for improvement.
  • Developed strong partnerships with key clients, ensuring long-term business relationships and repeat sales.
  • Streamlined operations by collaborating with cross-functional teams to address challenges and improve processes.
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
  • Resolved complex problems impacting sales management by implementing cost-effective strategies.
  • Managed change effectively during organizational restructuring or product launches, minimizing disruption on the team''s performance.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Increased sales revenue by developing and implementing effective sales strategies for the district.

Operations Training Specialist

Sharp Electronics
03.1995 - 05.2005
  • Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
  • Enhanced employee performance by developing and implementing comprehensive training plans.
  • Promoted a culture of continuous improvement by conducting regular follow-ups with trainees post-training sessions.
  • Assisted in analyzing and assessing training and development needs for organizations, departments and individuals.
  • Traveled to client locations to conduct training classes.
  • Created a positive learning environment by incorporating adult learning principles into all instructional designs.
  • Partnered with external vendors to source specialized training content when necessary while ensuring cost-effective solutions were achieved.
  • Recruited and trained qualified instructors for training programs.
  • Conducted orientation sessions to assess skill levels and areas of strength and weakness.
  • Compiled training handbook and related course materials.
  • Established strong working relationships with key stakeholders across the organization through regular communication, collaboration, and alignment on shared objectives related to operational excellence.
  • Served as a subject matter expert for operations-related topics during internal meetings, providing guidance on best practices in process improvement strategies.
  • Served as a mentor for less experienced team members, providing guidance on best practices within the operations function and sharing real-world examples from personal experience to facilitate knowledge transfer.
  • Reduced employee turnover through effective training initiatives that improved performance, job satisfaction, and overall understanding of company processes.
  • Evaluated the effectiveness of ongoing training initiatives by conducting surveys, analyzing feedback data, and making necessary adjustments to improve program outcomes.
  • Organized regular train-the-trainer sessions for other internal instructors as part of an ongoing commitment to continuous learning within the organization.
  • Provided coaching and mentoring to employees.

Skills

  • Sales Team Leadership
  • Sales Presentations
  • Importance of Safety awareness in the work place
  • Customer Relationship Building
  • Customer Service Management
  • Performance Improvements
  • Staff Management
  • Staff Training and Development
  • Operating Procedures and Policies
  • Customer Complaint Resolution
  • Customer Service
  • Business Needs Assessment

Additional Information

I have a passion for Fantastic Customer Service. It starts with hiring the best people, and making them better. I am looking for a Company that I can be proud to be an ambassador of. Looking for a work/ life balance.

Timeline

District Sales Manager

Sees Candies
05.2005 - 04.2024

Operations Training Specialist

Sharp Electronics
03.1995 - 05.2005

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Debbie Rivest