Teller Coordinator
Wells Fargo
01.2023 - Current
Hi, I’m
Debbie Sanchez
Marketing
Largo,FL
Summary
Team-focused individual talented in building great working relationships with customers and employees alike. Offering an exemplary work ethic. Desiring a Marketing management position. Self-motivated and proactive.
Work History
Wells FargoLargo, FL
Teller Coordinator
01.2023 - Current
Job overview
- Performed teller scheduling to achieve appropriate branch coverage for business needs.
- Assisted tellers in cashing checks by verifying signatures and amounts.
- Complied with internal controls and federal regulations.
- Greeted patrons and asked questions to better assess client needs.
- Trained and coached [Number] tellers on banking operations to provide exceptional customer service
- Recognized potential sales opportunities to cross-sell appropriate products and services to clients and make qualified referrals.
- Managed branch vault by verifying accuracy of cash transactions.
- Conducted various branch operations tasks such as balancing and replenishing ATM, TCD and shipment processing.
- Examined tellers' reports of daily transactions for accuracy.
Mid Florida Credit Union Largo, FL
Teller
01.2022 - 01.2023
Job overview
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Answered over 50 telephone inquiries every day on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
- Educated customers on use of banking website and mobile apps.
Skills
Graphic design
Adobe Creative Cloud
Email Marketing
Canva
Microsoft Office
Photoshop
Education
University of South FloridaTampa, FL
Bachelor of Science from Marketing
08.2020 - 12.2022
University Overview
- Extracurricular Activities: Transfer Students Mentor
- Capstone Project: Marketing campaign, Developed and design a whole marketing campaign for a business startup using InDesign.
Timeline
Teller
Mid Florida Credit Union
01.2022 - 01.2023
University of South Florida
Bachelor of Science from Marketing
08.2020 - 12.2022
Overview
2
years of professional experience
2
years of post-secondary education
2
Languages