Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Manger
Atlantic Beach Gifts & Tobacco
06.2023 - Current
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Make daily depost
Property Manager
Irene Keisler
06.2022 - Current
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Completed final move-out walk-throughs with tenants to identify required repairs.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Followed up on delinquent tenants and coordinated collection procedures.
Introduced prospective tenants to types of units available and performed tours of premises.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Assistant Manager
Dollar General
07.2022 - 06.2023
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Administrative Clerk
Scotland Neck Police Department
05.2017 - 05.2022
Entered data into system and updated customer contacts with information to keep records current.
Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
Input data and processed system change to generate accurate reports.
Created and updated records and files to maintain document compliance.
Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
Legal Assistant
District Attorney's Office
01.2005 - 02.2015
Filed court documents and legal pleadings with court clerk on behalf of attorneys.
Organized documents to manage paper and electronic filing systems of clients.
Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Handled office scheduling and made notes for deadlines, motions, and other important dates.
Prepared and drafted correspondence and legal forms to maintain smooth communications.
Scheduled appointments, court appearances, and depositions for busy law firm.
Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
Education
Associate of Applied Business - Business Administration
Edgecombe Community College
Tarboro, NC
05.2009
Skills
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Cross-Functional Teamwork
Sales Techniques
Schedule Preparation
Certification
Notary
Languages
German
Native or Bilingual
Timeline
Manger
Atlantic Beach Gifts & Tobacco
06.2023 - Current
Assistant Manager
Dollar General
07.2022 - 06.2023
Property Manager
Irene Keisler
06.2022 - Current
Administrative Clerk
Scotland Neck Police Department
05.2017 - 05.2022
Legal Assistant
District Attorney's Office
01.2005 - 02.2015
Associate of Applied Business - Business Administration
Edgecombe Community College
Notary
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