Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Debbie Taylor

Debbie Taylor

Pinellas Park,FL

Summary

Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families. Educated Discharge Planner dedicated to providing assistance to individuals and families in need. Proficient in assessing individual circumstances, identifying resources and developing plans of action to deliver support. Proven ability to work independently and collaboratively with diverse stakeholders. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

34
34
years of professional experience

Work History

Discharge Planner II

Eleos Wellness
01.2016 - Current
  • Trained all new hires in processes and procedures to provide seamless discharge of clients.
  • Problem solving and conflict resolution
  • Communicated with referral providers about new referrals and verified receipt of necessary information prior to arrivals.
  • Maintained detailed records of patient progress, documentation of services and case notes.
  • Developed processes and procedures for client documentation and discharge of clients from Children's Mental Health Unit.
  • Collaborated with healthcare providers to drive continuity of care.
  • Participated in interdisciplinary care team and serve as liaison between doctor, nurse, client and family.
  • Coordinated patient discharge planning and follow-up care for Children's Mental Health Unit.
  • Collaborate with other departments to ensure highest quality care.

Owner / Operator

Box On The Beach
04.2014 - 03.2022
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.

Patient Care Team Assistant / Community Advisor

Suncoast Hospice
12.2007 - 06.2014
  • Scheduled up to 15 Home Health Aides to perform daily visits to 100+ patients and provided aides with patient info and future schedules using Solutions software. Created a data report to verify all requests for aides were covered and details of care were up to date..
  • Received all incoming patient phone calls, hospital and insurance verifications and staff requests.
  • Ordered durable medical equipment for patients and arranged equipment switch outs using Solutions software.
  • Managed, trained, and scheduled 54+ volunteers in the Welcome Centers at two service centers in Pinellas County.
  • Wrote training, instructional and reference materials for Hospice Service Center volunteers.
  • Organized volunteer support meetings to enhance volunteer training experiences.

Customer Service Manager

Water & Energy Savings Corporation
04.2002 - 10.2006
  • Full responsibility for organizing and managing extensive data for the technical department of this million-dollar, nationwide niche energy consulting company.
  • Initiated assessing and providing technology solutions that immediately increased functionality and productivity.
  • Create computerized data reports of extensive energy audits conducted by the company in conjunctions with thousands of Housing Authority departments across the country.
  • Worked with technicians to diagnose, troubleshoot and repair the entire system of hardware should malfunctions occur and visit sites to oversee repairs as needed.
  • Order hardware as needed and arranged for training sessions for customers on both the software and hardware.

Manager Student Bookstore

International Academy Of Design
03.1996 - 10.2001
  • Managed the Student Bookstore for the most profitable College in a nationwide chain of schools across the country.
  • Empowered 4-10 employees with strong base of job knowledge and necessary resources to successfully complete daily tasks.
  • Handled routine issues independently and coordinated solutions to complex operational and student problems.
  • Successfully streamlined operations for the bookstore which immediately increased sales and profitability.

Software Technology Specialist

Raymond James Financial Services, Inc
06.1991 - 05.1995
  • Wrote software installation and usage instructions for three types of proprietary software.
  • Instructed company's Stockbrokers in utilizing proprietary software both individually and in group workshops.

Education

Master of Arts - English Education

University of South Florida
St. Petersburg, FL
08.2006

Bachelor of Arts - English

University of Florida
Gainesville, FL
08.1990

Skills

  • Case Documentation
  • HIPAA Guidelines
  • Networking with Staff
  • Coordinating Services
  • Team Collaboration
  • Active Listening
  • Spreadsheet Tracking
  • Patient Discharge Procedures
  • Training and Teaching

Timeline

Discharge Planner II

Eleos Wellness
01.2016 - Current

Owner / Operator

Box On The Beach
04.2014 - 03.2022

Patient Care Team Assistant / Community Advisor

Suncoast Hospice
12.2007 - 06.2014

Customer Service Manager

Water & Energy Savings Corporation
04.2002 - 10.2006

Manager Student Bookstore

International Academy Of Design
03.1996 - 10.2001

Software Technology Specialist

Raymond James Financial Services, Inc
06.1991 - 05.1995

Master of Arts - English Education

University of South Florida

Bachelor of Arts - English

University of Florida
Debbie Taylor