Relationship Manager and Housing Case Manager with 20 plus years of experience in affordable housing with extensive expertise in building relationships and oversight with 56 housing authorities in 26 states. The programs would vary from Housing Choice Voucher aka S8, 236 Project Based, LIHTC-42, 515, 202, NED, etc. Skilled in processing fiscal data, compliance, reviewing tenant ledgers, and implementing strategies to enhance Section 8 rental opportunities. Demonstrates strong analytical abilities and a commitment to ensuring compliance with federal housing standards to optimize resident satisfaction and Hedge Fund investment returns.
Overview
17
17
years of professional experience
Work History
Relationship Manager
Sylvan Road Capital
03.2022 - Current
Company Overview: Specialize in a data-driven, investment management firm for single-family real estate
Manage Property Ware, RealAUM and PBI, interfacing with workbooks for investors, and processing various records and fiscal data related to housing assistance payments.
Compute allowances using established mathematical procedures established by the federal government and local public housing authorities.
Manage 500 homes and interface with the compliance of 56 different housing authorities in the United States.
Create and implement strategies to increase the number of Section 8 rentals in specified areas.
Process payments, ownership documentation, complete all compliance documents to each housing authority and compliance documents, and occupancy transfers.
Build strong business connections with various housing authorities.
Confer with employers, organizations, and others to confirm client information.
Brief voucher holders on housing availability, housing options, lease obligations, equal rights, lease up and onboarding families into the home on day of move in and program requirements.
Guide voucher holders through the necessary steps to place their family unit under contract, provide transfer packets, and interface each action with the housing authority and monitor client follow-up.
Generate work orders to completion for pre-inspections and repairs, and monitor 56 housing authority portals for upcoming actions with families participating on the Housing Choice Voucher program.
Assist affordable housing tenants to address needs, review ledgers for accuracy, prepare various reports, and ensure compliance with each state's Section 8/HCV requirements.
Specialize in a data-driven, investment management firm for single-family real estate
Community Director
FPI Management
05.2021 - 05.2022
Managed marketing functions to enhance curb appeal, engage with the community, and contact leads on a two-year waiting list, achieving 98.8% occupancy and 99.1% pre-leasing.
Oversaw property management for 120 units and four site employees, ensuring operations were conducted in a professional and economically beneficial manner for the owners.
Ensured timely rent collection, minimized revenue losses due to vacancies, enforced evictions for non-payment, and exercised discretion in property expenditures.
Supervised daily maintenance activities, including performance management of site personnel, preventive maintenance, and daily inspections of common areas for safety, cleanliness, and maintenance, while ensuring market-ready conditions for vacancies.
Ensured the safety, comfort, and privacy of all residents, supervised the night property manager for community safety, and handled any additional duties assigned to the community manager.
Facilitated communication between residents and the leasing office through written reports and direct communication on all project activities.
Calculated allowances for Section 236 and Section 8 with LIHTC using established procedures from the federal government and local public housing authorities. Approve applications to be added to the waiting list.
Occupancy Specialist
Southern Nevada Regional Housing Authority
08.2009 - 03.2020
Administered 14,000 Housing Choice Vouchers in Nevada and 1,000 incoming portability vouchers.
Led the successful consolidation of three troubled housing authorities into one unified, high-performing agency.
Provided case management and ensured compliance for low and moderate-income families across various programs (LIHTC/Section 42, NED, HCV-Section 8, FUP, Sect 8/236, 202, USDA 515, and others) under Federal and Fair Housing standards.
Created and electronically processed monthly Housing Assistance Payments (HAP), contracts, agreements, and proposed leases, ensuring compliance with all involved government entities.
Reviewed government contracts and agreements to determine applicant eligibility for continued subsidy from government.
Assisted affordable housing tenants to address needs, review ledgers for accuracy, prepare various reports, and ensure compliance with each state's Section 8/HCV requirements.
Calculated allowances using established mathematical procedures set by the Federal Government and local public housing authorities.
Created, prepared, and processed required documentation for local, state, and federal government offices for program renewals and funding.
Educated property owners/agents and families on how to find suitable housing, following HUD's Housing Quality Standards (HQS).
Community Manager
B & R Property Management
12.2008 - 06.2009
Managed 576 Apartments.
Worked 50 hours per week.
Education
High School Diploma -
Chandler High School/Penn Foster
Chanler, Az
Skills
Housing Management
Data Analysis
Compliance/Housing Choice Voucher
Section 8
Tenant Relations
Property Management
Financial Management
Report Generation
Marketing
Maintenance Supervision
Case Management
Contract Review
Documentation Processing
Certifications And Education
Housing Specialist/Calculations
Section 8 Certified
Housing Inspector Certification
Nan McKay Associates Inc. Certified Occupancy
NCHM'S & Section 202 & 515/Farm Home Rural Development Training
TAX CREDIT (section 42) & asset Management with Spectrum