Debbie Villanueva
Schenectady,NY
Summary
I am seeking new challenges involving people and customer care. I would like a position that deals with people on a daily basis as customer service has been important and a special quality of mine throughout the years. I believe in providing not only professional but genuine quality customer service to people so they want to return and be completely satisfied. I also look forward to working for an organization that offers opportunities for advancement should I choose to move forward in my career down the road.
Overview
19
19
years of professional experience
Work History
Shoe Packer, Shoe Decaser, and Shoe Stocker
Walmart Distribution Center
03.2018 - Current
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept work areas neat, clean and free from debris.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Picked and packed order items.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
Packer
Target Distribution Center
11.2017 - 03.2018
Taft Furniture
11.2016 - 11.2017
- Duties included cleaning the store, total housekeeping of the warehouse, and directing customers.
Home Health Aide
02.2011 - 01.2017
- Caring for 90-year mother-in-law who had a stroke and is unable to walk or use her left arm
- Throughout the years I have learned and taught other aides how to use a Hoyer lift, manage a catheter, and manage at home IV’s, correctly manage all prescriptions, and give complete and total care so that all care was received at our home residence until she passed away July 2, 2017
Shoprite
11.2015 - 11.2016
- Prepped food and made catering platters as well as a line cook.
Stay At Home Mom
12.2008 - 02.2011
- Cared for family of four boys through high school years and took care of the entire household chores and responsibilities.
Supervisor
Walmart
07.2005 - 11.2008
- Worked overnight stocking cleaning and stocking shelves in a timely manner
- Responsibilities included zoning and straightening the shelves
- Worked as a stocker in shoes during the day
- Responsibilities included zoning, replenishing shoes as they sold, and to provide customer service
- Worked as a cashier on the front end
- Responsibilities included customer service and ringing out customers fast and efficiently
- Worked as a department manager
- Responsibilities included managing an entire shoe department, including doing price changes, changing modulars, and supervising associates.
Education
Martin Luther King
New York, NYSkills
- Packing boxes
- Product Packaging
- Warehouse Safety
- Labeling
- Quality Assurance
- Tape gun usage
- Self Motivation
Accomplishments
My accomplishments included working with disability children and making them safe and comfortable as a bus Aide. I was offered a higher salary to stay on as no children were ever hurt or disturbed during my five year tenure. As I moved on to Walmart I was an above standard associate during my three years of employment. I was recommended highly for my ability to stock quickly and efficiently. I was also given great reviews for my customer service skills when I became a cashier, not only by management but also by the customers. The last five months of my employment with Walmart I was promoted to a department manager where I turned the department around in month as turned the past months of decreases into increases. I was recognized with the Associate of the Month award in the store. Most recently my positions have included distribution centers where I enjoy working both for the pay and the hours.
References
- Danielle Bruce, (518) 410-6077, Friend/ Office Secretary, Schenectady, NY, 12304
- Frankie Ramos, (518) 836-4759, Son/Construction, Schenectady, NY, 12304
- Cathy Silverstein, (631) 639-6328, Sister/Dollar Tree Freight Manager, Coram, NY, 11727
Hobbies and Interests
My interests include cooking, decorating, listening to music, and taking care of my family.
Timeline
Shoe Packer, Shoe Decaser, and Shoe Stocker
Walmart Distribution Center
03.2018 - Current
Packer
Target Distribution Center
11.2017 - 03.2018
Taft Furniture
11.2016 - 11.2017
Shoprite
11.2015 - 11.2016
Home Health Aide
02.2011 - 01.2017
Stay At Home Mom
12.2008 - 02.2011
Supervisor
Walmart
07.2005 - 11.2008
Martin Luther King