Debbie Walker
Summary
Results-driven professional with proven track record in driving growth and fostering strong client relationships. Skilled in strategic planning, market analysis, and negotiation, consistently delivering impactful solutions. Known for strong focus on team collaboration, adaptability, and achieving targets, ensuring reliable performance in dynamic environments. Proficient in CRM software, sales forecasting, and project management.
Overview
16
16
years of professional experience
Work History
Business Development Manager
Avid Health Group Regency
04.2024 - 11.2024
- Expanded client base by discovering new business prospects and fostering solid relationships with key stakeholders.
- Fostered enduring, respectful connections with clients.
- Created client-centered approaches to address specific obstacles and enhance customer retention.
- Implemented marketing initiatives to expand customer base.
Director of Admissions and Marketing
Continental Springs
04.2023 - 04.2024
- Continuously evaluated and optimized acceptance processes.
- Increased census by developing and implementing strategic marking initiatives.
- Served as a liaison between prospective residents, families and nurse case managers throughout the admissions process, facilitating seamless communication among all parties involved.
Admissions Coordinator
Care Initiatives Hospice
04.2023 - 04.2024
- Validated that all diagnoses and insurance coverage adhered to admission criteria.
- Developed methods with admissions team to streamline and increase admissions.
- Made improvement recommendations based on tracked admissions trends.
- Optimized communication strategies between departments involved in the admissions process, fostering collaboration and efficiency.
- Played a key role in formulating new admissions procedures to reflect organizational priorities.
Remote Insurance Agent
Allstate Corp
10.2012 - 04.2021
- Enhanced client engagement by providing exceptional customer support.
- Strengthened bonds with clients, upholding superior customer service levels.
- Cross-sold insurance products to existing clients to reach sales goals.
- Enhanced customer contentment by delivering tailored insurance plans using detailed inquiries and attentive listening.
- Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options.
- Consistently exceeded monthly sales quotas by effectively presenting product offerings to potential customers.
- Fostered team-oriented environment that encouraged collaboration and shared success among agents.
- Worked with underwriters to ensure terms balanced company revenue and client requirements.
- Ranked as top salesperson by surpassing sales targets.
Medical Sales Consultant
Avera Medical Group
05.2009 - 10.2012
- Facilitated product presentations, driving higher sales conversion rates by emphasizing value.
- Supplied consistent feedback to management regarding market insights, fostering improvements in company offerings.
- Assisted in the development of marketing materials for specific medical products, improving their visibility among target audiences.
- Consistently outperformed sales targets by tailoring sales approaches to current market trends.
Education
MSAS - Health Administration/Organizational Leadership
University of South Dakota
Vermillion, SDSkills
- Collaborative Team Management
- Market Growth Planning
- Service Excellence
- Collaborative Negotiation Experience
- Market Expansion Initiatives
- Networking Skills
- Client Database Management
Timeline
Business Development Manager
Avid Health Group Regency
04.2024 - 11.2024
Director of Admissions and Marketing
Continental Springs
04.2023 - 04.2024
Admissions Coordinator
Care Initiatives Hospice
04.2023 - 04.2024
Remote Insurance Agent
Allstate Corp
10.2012 - 04.2021
Medical Sales Consultant
Avera Medical Group
05.2009 - 10.2012
MSAS - Health Administration/Organizational Leadership
University of South Dakota
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