Debbie Wampler
Summary
Energetic and motivated leaser with proven ability to effectively manage Office Coordinators .
Self starter and strong independent associate.
Values: Teamwork and Servanthood.
Overview
9
9
years of professional experience
Work History
Office Coordinator
Upstream Rehabilitation
04.2023 - Current
- Interacted with patients and Dr. office staff by phone, email, or in-person to provide the best experience for our patients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Worked collaboratively with clinical staff to maintain smooth operations and team readiness for our patients.
- Assist other OCs with their questions they may have have on policy and procedures.
- Compile and distribute reports as requested.
Senior Office Coordinator
Upstream Rehabilitation
08.2019 - 03.2023
- Served as a mentor and Coach to assigned clinics - to OCs and CDs.
- Generated weekly metrics for my OCs and discussed their results and asked for their feedback.
- Provided training to new hires along with follow up training as needed.
- Hosted weekly conference calls with team to provide up to date information .
- Worked with CDs to ensure open communications between them and their OCs. Answered their questions as needed.
- Assigned clinics ranged from 5 to 9. Asked to assume additional clinics during the Pandemic and during a maternity leave by another SOC.
- Still provided excellent service to the Hardin Valley clinic and their patients. Weekly metrics always in the exceed expectations category.
- Other responsibilities as assigned.
Office Coordinator
Upstream Rehabilitation
09.2017 - 07.2019
- Same responsibilities as listed above.
- Worked with the CD Daniel Justice to open the Hardin Valley clinic.
- Weekly metrics always in the exceeds expectations.
- Filled in at other clinics as requested.
- Earned Office Coordinator of the Year in February 2019.
- Other duties as assigned.
Uniform Department Manager of Multi Stores
Lamberts Healthcare And Uniforms
09.2014 - 06.2015
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Effectively training associates on merchandising and visual standards.
- Worked with buyers and Inventory Control to maintain stock levels and effectively host Hospital Shows.
Skills
- Insurance Authorizations
- Scheduling Coordination
- Office Management
- Customer Service
- Office Coordinator Training
- Office Supplies and Inventory
Timeline
Office Coordinator
Upstream Rehabilitation
04.2023 - Current
Senior Office Coordinator
Upstream Rehabilitation
08.2019 - 03.2023
Office Coordinator
Upstream Rehabilitation
09.2017 - 07.2019
Uniform Department Manager of Multi Stores
Lamberts Healthcare And Uniforms
09.2014 - 06.2015