Debbie Watson
Batesburg,SC
Summary
Developed strong communication and organizational skills in educational environment, looking to transition into new field. Demonstrated ability to create and implement effective learning strategies and adapt to diverse learning needs. Ready to bring passion for education and commitment to fostering growth in new professional role.
Overview
39
39
years of professional experience
Work History
Instructor/Training Coordinator I
University of South Carolina
08.2023 - Current
- Company Overview: College of Pharmacy, Columbia, SC
- During the semester my responsibilities are for 90-110 students, maintaining the operations of the community and compounding laboratories, to assist in facilitating student group discussions and demonstrating proper sterile and extemporaneous compounding techniques to assure student mastery of given skills
- Other duties will include assisting the laboratory course coordinators with lab set up and grading, maintaining adequate inventory of lab supplies, helping with implementation of training CPOE modules, and building of patient profile databases using Pioneer software
- College of Pharmacy, Columbia, SC
Certified Pharmacy Technician
Morgans Pharmacy
03.2023 - 04.2024
- This pharmacy processed around 100-150 medical insurance claims daily and multiple immunization claims monthly by verifying patient's insurance information and coverage, updating the insurance coverage in the pharmacy system if needed
- Rectifying rejected claims by using software hints, contacting insurance pharmacy services or contacting prescriber if necessary to verify any pertinent information needed
- Customer services included but wasn’t limited to greeting customers, answering questions pertaining to any prescription and/or OTC medication posed by the patient under the guidance of the pharmacist
Certified Pharmacy Technician
APOTHECARE PHARMACY
03.2000 - 12.2022
- Efficiently processed between 90-120 prescriptions daily, ensuring accuracy and compliance with pharmacy regulations
- Address any concerns customers may have about medications under guidance of pharmacist
- Liaison between customer and insurance company concerning drug rejections or coverage
- Contact provider about prescriptions, if necessary
- Responsible for managed administrative and technical pharmacy activities necessary to keep pharmacy operational
- One-on one training of new staff, find resources to help decrease cost of medication if possible
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems
Certified Pharmacy Technician
Riley's Drugs
03.2018 - 06.2018
- Answer any questions or concerns with prescriptions or over-the-counter medications under the supervision of the pharmacist
- Created files for new customers and updated demographics, allergies, and new medication for current customers when needed
- Answered phones, inputted and filled prescriptions, and compounded medications
- Liaison between patient and insurance to solve any rejects concerning medication
- Called physicians to clarify any questions concerning prescriptions when needed
Family Support Specialist
Aiken Active Seniors
05.2016 - 02.2018
- Handled a caseload of approximately 20-30 clients daily, and successfully onboarded 1-3 clients monthly
- Fill out intake forms for new clients, handle tours of the facility, followed up with prospective clients, kept daily attendance, made sure that protocols for DHEC are in place, handled client care and activities that engaged them mentally and physically
- Acted as the point of contact in the absence of the owner/director addressing any problems that may have arisen ensuring smooth operations
- Answered any questions clients or family members may have had concerning center business, consulting with owner/director when needed
Medical Assistant (MA)
Dr. Gurdon Counts
04.1986 - 08.1999
- Triage work up, performed lab work, charting and filing, answered phones, called patient concerning lab work or any questions they had, assisted physician with procedures, health history, listened to patient issues, called in prescriptions to pharmacy, fielded patient concerns from other medical providers they saw, contacted pharmaceutical companies concerning their patient assistant programs for the patient
Education
Bachelor's Degree - Psychology
University of SC
Aiken, SCSkills
- Word processing, Outlook, slide show presentations, and some Excel
- Collaborative team player
- Student records management
- Good listener
Accomplishments
- Founded and led an Alzheimer's support group dedicated to assisting caregivers, having a safe space for sharing their emotions, handy tips to make care easier, and resources they discovered
- Sense of community was built knowing they were not alone.
- Organized and facilitated monthly meeting, ensuring discussion stayed on track with our purpose and resource sharing
Additional Information
The start of this group came about because my mom was diagnosed with the disease and there wasn’t a support group in my area.
Activities
Alzheimer's Association, Family Caregiver Support Group Coordinator, 09/01/14, 04/01/15, I hosted a small group of 5-10 caregivers monthly, implemented ground rules and mediated any conflicts that arose. Recognized when an issue(s) was beyond the group's ability to help and suggested alternative resources. Met with leaders of other social groups and churches to inform them of the group and schedule a presentation. Conducted presentations concerning the disease and how it affects the person and their loved one. Solicited speakers to make presentations to the group. Used marketing strategies to make the public aware of the support group through radio, newspaper, and local community calendars.
Licenses Certificates Training
- Certified Pharmacy Technician, 03/01/00, Current, Nationally Certified by the Pharmacy Technician Certification Board (PTCB) since 2005
- CPR and First Aid, American Red Cross, 01/01/23
- Certified in immunizations, Pharm Con, 01/01/21, Immunization Training
Timeline
Instructor/Training Coordinator I
University of South Carolina
08.2023 - Current
Certified Pharmacy Technician
Morgans Pharmacy
03.2023 - 04.2024
Certified Pharmacy Technician
Riley's Drugs
03.2018 - 06.2018
Family Support Specialist
Aiken Active Seniors
05.2016 - 02.2018
Certified Pharmacy Technician
APOTHECARE PHARMACY
03.2000 - 12.2022
Medical Assistant (MA)
Dr. Gurdon Counts
04.1986 - 08.1999
Bachelor's Degree - Psychology
University of SC
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