Debbie Whitehorse
Gilbert ,AZ
Summary
Proven Barber and Assistant Manager with a track record of enhancing customer loyalty at Goat, I excel in precision haircutting and advanced communication, ensuring client satisfaction. Skilled in both hard and soft skills, I've significantly contributed to community engagement and salon growth through innovative marketing and exceptional service delivery.
Ambitious barber offering 8 years of experience delivering modern and classic hair designs and techniques for men, women and children. Conversational and energetic with expertise in fostering client loyalty to drive revenue. Skilled in interpreting client requests and achieving superior results with every service.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
5
5
years of professional experience
Work History
Barber
Tommy Guns Garage
06.2023 - 11.2024
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
- Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
- Stayed up-to-date with current trends in men''s grooming by participating in industry events, conferences, and training sessions.
Barber
Men’s Ultimate Grooming
10.2020 - 05.2023
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
- Styled hair according to customer preferences.
- Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
- Stayed up-to-date with current trends in men''s grooming by participating in industry events, conferences, and training sessions.
- Counted and documented opening and closing cash amounts daily.
- Maintained high cleanliness standards in work area, ensuring welcoming environment for clients.
Barber / Assistant Manager
Goat
05.2020 - 10.2020
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Assisted in coordinating special events, such as grooming workshops and product demonstrations, to engage the community and promote salon offerings.
- Effectively managed time between cutting hair, performing shaves, trimming beards, washing hair, and other tasks to maximize productivity without sacrificing quality of service.
- Supported lead barber with inventory management, ensuring adequate stock of supplies for seamless daily operations.
- Collaborated with lead barber on marketing initiatives to attract new clientele while retaining existing customers through exceptional service delivery.
- Maintained a clean, organized workstation to uphold professional standards and minimize health risks.
- Consistently followed safety protocols when handling sharp tools such as scissors or razors to prevent accidents or injuries in the workplace.
- Ensured compliance with sanitation regulations by thoroughly cleaning equipment after each use, reducing risk of infection or contamination.
- Contributed to a positive work atmosphere, fostering collaboration among team members for optimal performance.
- Delivered precision cuts using various tools such as scissors, clippers, razors, and trimmers to achieve desired results.
- Communicated with clients in a friendly, genuine manner while maintaining a professional demeanor at all times.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Monitored inventory and availability of supplies, tools and products to minimize delays.
- Counted and documented opening and closing cash amounts daily.
- Kept shop neat, professional and welcoming to guests of different backgrounds.
- Consulted with customers to understand hair cut, color and styling desires.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Education
Cosmetology License -
Carsten Institute
Tempe, AZSkills
- Quick learner
- Customer safety
- Team collaboration
- Verbal communication strength
- Advanced communication skills
- Highly motivated self-starter
- Cleaning and sanitation
- Work area sanitation
- Client consultation
- Beard trimming
- Precision haircutting
- Beard shaping
- Razor shaving
- Hot towel treatments
- Opening and closing procedures
- Razor cutting expert
Timeline
Barber
Tommy Guns Garage
06.2023 - 11.2024
Barber
Men’s Ultimate Grooming
10.2020 - 05.2023
Barber / Assistant Manager
Goat
05.2020 - 10.2020
Cosmetology License -
Carsten Institute
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