Debbie Williams
Rochester,NY
Summary
At Paychex Inc, I leveraged my expertise in relationship building and sales presentations to exceed sales goals consistently. Skilled in pipeline building and team leadership, I significantly increased sales revenue by developing strategic solutions and fostering strong partnership relationships. My proactive approach and problem-solving skills contributed to achieving and surpassing targets, showcasing a commitment to excellence and teamwork.
Overview
17
17
years of professional experience
Work History
Sales Representative
Paychex Inc
04.2022 - Current
- Expanded customer base through cold calling, networking, and relationship building.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Demonstrated strong organizational and time management skills.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
District Sales Manager
Paychex Inc
01.2015 - 04.2022
- Led sales meetings to communicate objectives, review progress against goals, and discuss areas for improvement.
- Recognized potential talent within the team members early on; mentored them into higher positions in the organization over time..
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Enhanced team morale by fostering a positive work environment, recognizing achievements, and promoting professional development opportunities.
- Increased sales revenue by developing and implementing effective sales strategies.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
National Sales Suppervior
Paychex Inc
06.2013 - 01.2015
- Evaluated the effectiveness of ongoing training efforts through regular reporting on key metrics such as employee engagement levels, skill acquisition rates, and overall sales performance improvements.
- Optimized CRM usage among NSS representatives to maximize efficiency in lead generation, prospecting, and client management processes.
- Increased sales quota by developing and implementing comprehensive training programs.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Held one-on-one meetings with team members to identify hurdles and offered insight into best remedy.
- Worked well in a team setting, providing support and guidance.
Direct Sales Representative
Paychex Inc
07.2009 - 06.2013
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Increased market share with effective prospecting and lead generation tactics.
- Established trust with clients through transparent negotiations, ethical practices, and excellent service standards.
- Stayed current on company offerings and industry trends.
- Achieved or exceeded company-defined sales quotas.
- Presented professional image consistent with company's brand values.
- Streamlined sales process by implementing efficient CRM systems for improved data management and tracking.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills while managing multiple projects.
National Sales Support Representative
Paychex Inc
07.2007 - 07.2009
- Increased sales revenue by developing and implementing targeted marketing strategies.
- Worked with sales partners to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Achieved or exceeded company-defined sales quotas.
- Kept detailed records of daily activities through online customer database.
- Self-motivated, with a strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations.
Education
Monroe Community College
Rochester, NYSkills
- Relationship Building
- Product and service knowledge
- Sales Presentations
- Sales closing
- Organizational Skills
- Team Leadership
- Pipeline building
- Exceeds sales goals
- Prospecting and telemarketing
- Territory Management
Timeline
Sales Representative
Paychex Inc
04.2022 - Current
District Sales Manager
Paychex Inc
01.2015 - 04.2022
National Sales Suppervior
Paychex Inc
06.2013 - 01.2015
Direct Sales Representative
Paychex Inc
07.2009 - 06.2013
National Sales Support Representative
Paychex Inc
07.2007 - 07.2009
Monroe Community College
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