Debbie Wiseman

• Identified opportunities and found solutions for continuous improvement.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Launched quality assurance practices for each phase of development
• Addressed all customer claims within our company in the US and all foreign parts we traded with Italy.
• Read blue-prints to find where the problem was in English and Italian.
• Finalized PPAP's for production.
• Prepared all shipping and receiving claims we had with customers.
• Worked on many levels with the Production Team/Engineering Department.

• Built trust with athletes and coaching staff by being courteous, respectful, responsible and professional at all times.
• Administrative and clerical support (mailing, scanning, faxing, copying)
• Supervised student grades for eligibility requirements and collected paperwork for annual physicals.
• Arranged transportation for athletes to participate in away games, tournaments and other events.
• Assigned work to staff, set schedules, and motivated strong performance in key areas.

Worked with special education one on one with students as needed

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.