Jordan Daniels
Hoquiam,WA
Summary
Sales professional with expertise in customer service and relationship building. Demonstrated ability to quickly learn new tasks and manage time efficiently. Maintains a friendly and professional demeanor while fostering strong connections with clients.
Overview
6
6
years of professional experience
Work History
Garage Door Technician
Anytime Garage Door
Las Vegas, NV
01.2023 - 09.2024
- Ensured accurate measurements and precise installation to guarantee proper functioning of garage doors
- Provided recommendations on suitable materials, hardware, and accessories based on customer requirements
- Responded promptly to service calls from clients experiencing issues with their existing garage door systems
- Executed repairs efficiently by replacing faulty parts or making necessary adjustments while adhering to safety protocols
- Managed time effectively by prioritizing tasks based on urgency while maintaining high-quality workmanship
- Stayed updated on industry trends, new products, and advancements in garage door technology through continuous learning
- Demonstrated problem-solving skills by finding innovative solutions to unique installation challenges
Field Supervisor
Roto-Rooter Plumbing & Water Cleanup
Fife, WA
12.2022 - 12.2023
- Led regular site meetings to communicate project progress, address concerns, and provide guidance to the construction team
- Maintained accurate records of labor hours worked by each crew member for payroll purposes
- Provided technical expertise in resolving complex construction challenges during various phases of the projects
- Utilized project management software/tools to track progress milestones/deliverables ensuring timely completion
- Managed a database of historical cost data to support accurate estimating for future projects
- Reviewed project scope changes and revised estimates accordingly in a timely manner
- Provided detailed cost breakdowns for clients, enabling them to make informed decisions regarding their projects
Territory Manager
Honey Bucket
Puyallup, WA
04.2020 - 03.2022
- Built strong relationships with key decision-makers within assigned accounts, leading to increased customer loyalty and repeat business
- Conducted regular market research to stay updated on industry trends, competitor activities, and customer needs/preferences
- Resolved customer complaints or issues promptly and effectively, maintaining high levels of customer satisfaction
- Coordinated with internal teams (e.g., logistics, finance) to ensure timely delivery of orders and accurate billing/invoicing processes
- Negotiated pricing/terms with customers to maximize profitability while maintaining customer satisfaction levels
- Mentored new Sales Representatives on product knowledge, sales techniques, and territory management best practices
Independent Contractor
Envirosmart Solution Inc.
Kent, WA
08.2019 - 04.2020
- Negotiated contracts and pricing agreements with clients to maximize profitability
- Utilized strong problem-solving skills to troubleshoot issues and provide effective solutions
- Managed project budgets, tracking expenses, and ensuring cost-effective resource allocation
- Created detailed project proposals outlining scope of work, timelines, deliverables, and budget estimates
- Served as the main point of contact for all client communications, ensuring prompt response times
Assistant Manager
Verizon
Sumner, WA
10.2018 - 07.2019
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage
- Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations
- Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
- Utilized POS systems effectively to process orders accurately while maintaining a high level of efficiency
Education
Bachelor's degree - Science of finance & economics
Grand Canyon University
Glendale, AZ05.2024
Skills
- Team leadership
- Effective communication
- Customer relationship management
- Project management
- Training and mentoring
- Self-motivation
- Professionalism
- Interpersonal skills
- Business analysis
- Time management
- Cost estimation
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Garage Door Technician
Anytime Garage Door
01.2023 - 09.2024
Field Supervisor
Roto-Rooter Plumbing & Water Cleanup
12.2022 - 12.2023
Territory Manager
Honey Bucket
04.2020 - 03.2022
Independent Contractor
Envirosmart Solution Inc.
08.2019 - 04.2020
Assistant Manager
Verizon
10.2018 - 07.2019
Bachelor's degree - Science of finance & economics
Grand Canyon University