DEBBIE GOLDSTEIN
Winnetka,CA
Summary
Experienced professional with 15+ years of investigative and analytical experience with government. Seeks a position to assist the public and utilize my skills.
Overview
27
27
years of professional experience
Work History
CONVENTION WORKER
Hadco Staffing, Buckaloo and A Higher Power
03.2023 - 02.2025
- Assisted at conventions by registering at least 50 exhibitors and attendees daily;
- Checked identification to verify identify and age, then issue badges to participants;
ELIGIBILITY WORKER II
Dept. of Social Services, L.A. County
02.2020 - 01.2022
- Interviewed applicants or participants by telephone, to determine documentation needed for cash aid (General Relief or CalWORKs), food stamps (EBT) or healthcare (Medi-cal);
- Input the personal data of benefit applicants into a computer system, to generate duplicate ID cards for Medi-cal and EBT, as well as advised them of future steps to take;
- Explained provisions of the various public assistance programs, applicable federal and state regulations, county policies, rights and responsibilities to participate in programs;
- Referred program participants to appropriate County departments, community-based organizations and other agencies for services and resources;
- Determined which forms were necessary for the benefits sought and generated the appropriate forms to be mailed;
WAGE AND HOUR INVESTIGATOR
Wage and Hour Division, U.S. Dept. of Labor
11.1997 - 12.2016
- Managed a caseload of companies to be investigated, to determine compliance with the Fair Labor Standards Act, the Family Medical Leave Act and several other federal labor laws;
- Analyzed payroll, time records, personnel files and conducted detailed interviews of management and employees, to determine compliance with the Family Medical Leave Act, minimum wage and overtime laws;
- Provided customer service to the public in answering inquiries about missing pay, labor laws, garnishment and the complaint process in Spanish and English;
- Interpreted and applied a variety of complex policies and office procedures to proceed on investigations;
- Skilled in fact finding facts analyzing the data obtained, evaluating evidence and taking appropriate actions;
- Established and maintained cooperative working relationships with employers, employees and attorneys;
- Performed data entry into the Wage and Hour computer case software program to create case files and excel spreadsheets;
- Wrote letters, memos, e-mails and edited settlement agreements for employees, employers and attorneys;
- Identified pay violations and computed back wages on excel spreadsheets to create a summary of wages owed;
- Conducted meetings with employers to explain the violations, ensure future compliance and secure payment of back wages due;
- Ensured companywide compliance in labor laws, affecting over 5,000 employees;
- Wrote detailed narrative reports and updated the database for all cases
Education
Master Of Arts (M.A.) - Public Administration
University of Oklahoma
U.S. Army Base, Japan And Okinawa06.1997
BACHELOR OF ARTS - PSYCHOLOGY, SPANISH
Cal State Long Beach
Long Beach, CA06.1982
INTRO TO MICROSOFT EXCEL -
Pierce College
Woodland Hill, CA01.2016
MEDICAL TERMINOLOGY COURSE -
Pierce College
Woodland Hills, CA01.2007
Skills
- Computer literate
- Customer Service experience
- Responsible and flexible
- Report writing experience
- Analytical
Timeline
CONVENTION WORKER
Hadco Staffing, Buckaloo and A Higher Power
03.2023 - 02.2025
ELIGIBILITY WORKER II
Dept. of Social Services, L.A. County
02.2020 - 01.2022
WAGE AND HOUR INVESTIGATOR
Wage and Hour Division, U.S. Dept. of Labor
11.1997 - 12.2016
Master Of Arts (M.A.) - Public Administration
University of Oklahoma
BACHELOR OF ARTS - PSYCHOLOGY, SPANISH
Cal State Long Beach
INTRO TO MICROSOFT EXCEL -
Pierce College
MEDICAL TERMINOLOGY COURSE -
Pierce College
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