Debbie Grieve
Hamilton
Summary
Results-driven community-focused technology and operations leader with over two decades of experience in project management, organizational leadership, and technology enablement. Demonstrated track record of driving operational excellence, engaging stakeholders, and making a positive impact on communities. Trusted civic leader with extensive governance experience and a commitment to improving access to services and promoting lifelong learning within local communities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
PMO Program Manager, Enterprise Account Manager
BitPusher
05.2024 - 05.2025
- Lead project management and operational oversight across cloud and infrastructure engagements.
- Coordinate cross-functional teams and manage client stakeholder relationships.
- Facilitate Agile planning and reporting processes to improve project transparency and delivery.
- Support budget optimization and financial forecasting for cloud services.
Senior Manager, Site Reliability Engineering
Sabre Corporation
06.2015 - 03.2024
- Directed a cross-functional team of 20+ professionals including project managers and engineers.
- Implemented monitoring and reporting frameworks to improve service delivery.
- Led stakeholder engagement initiatives and maintained strong communication across technical and non-technical groups.
- Enhanced operational processes, reducing release cycle times and increasing system reliability.
Education
No Degree - General Studies
Tarrant County College
Fort WorthSkills
- Experience in donor engagement
- Financial acumen
- Board governance
- Project feasibility assessment
- Vendor management
- Processes and procedures
- Project management
- Compliance assessment and evaluation
- Team leadership
- Work prioritization
- Cross-functional team management
- Inventory control
Accomplishments
- Delivered multi-million-dollar savings through strategic vendor management and process optimization in prior professional roles.
- Led automation initiatives that reduced manual tasks and improved service delivery reliability.
- Mentored and developed junior team members and volunteers, fostering professional growth and strengthening organizational capacity.
- Developed and implemented disaster recovery (DR) programs and playbooks, improving service continuity and operational resilience
Certification
- ITIL Foundation 4
- Agile Leadership & Project Management
- Microsoft Certified Systems Engineer
- Civic Leadership & Governance Training
- Google Cloud Digital Transformation
- Leading in Crisis
Timeline
PMO Program Manager, Enterprise Account Manager
BitPusher
05.2024 - 05.2025
Senior Manager, Site Reliability Engineering
Sabre Corporation
06.2015 - 03.2024
No Degree - General Studies
Tarrant County College
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