Debbra Marks
Ollies Bargain Outlet
Doniphan,MO
5
years of professional experience
Detail-oriented and adaptable retail cashier with expertise in customer engagement and problem resolution. Proven track record of training new employees and enhancing store processes to drive customer satisfaction.
Work History
Front End Retail Cashier
4 Years 6 Months- Operated cash register, processing transactions accurately and efficiently.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to ensure stock levels met customer demand.
- Handled returns and exchanges in accordance with company policies for customer satisfaction.
- Communicated promotions and discounts to customers effectively, enhancing sales opportunities.
- Trained new cashiers on operational procedures and customer service standards.
- Monitored inventory levels at checkout, reporting discrepancies to management promptly.
- Assisted in training new employees on cashier procedures and store policies, promoting team cohesion and efficiency.
- Addressed customer inquiries and resolved issues promptly, fostering a positive store atmosphere.
- Complied with all company policies including proper handling of sensitive information like personal IDs for age-restricted items sale.
- Supported inventory management by restocking shelves and conducting regular price checks for accuracy.
- Actively participated in team meetings discussing ways to improve processes leading to increased efficiency.
- Processed returns and exchanges with attention to detail, adhering to store policies while prioritizing customer satisfaction.
- Offered additional products or services based on customers' needs enhancing their overall experience.
- Collaborated with fellow cashiers to maintain adequate change funds throughout the day, minimizing disruptions at the registers.
Education
Associate of Arts - Medical Coding
Timeline
Front End Retail Cashier
Ollies Bargain Outlet
02.2022 - CurrentRead More
Three Rivers Community College
Associate of Arts from Medical Coding
Read More