Debby Hallcom
Queen Creek,AZ
Summary
Devoted Instructor with outstanding knowledge of curriculum design and deep understanding of Exercise Physiology and Information Technology. Proven success in involving all types of students in various classrooms and working tirelessly for student comprehension. Expert in Implementation, Planning and Microsoft Products use.
Overview
98
98
years of professional experience
Work History
IT/STEM Instructor
Bridge Academy Home School Coop
Chesterfield, Virginia
01.2020 - 01.2022
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Observed other instructors and lecturers, gathering valuable techniques to be implemented into future lectures and courses.
STEM Director
Life Christian Academy
Colonial Heights, Virginia
01.2018 - 01.2022
- Hired and directed student teams to achieve daily and long-term operations and school goals.
- Worked closely with organizational leadership and board of directors to strategically affect operational direction.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Monitored office workflow and administrative processes to keep operations running smoothly.
Group Exercise Instructor, Membership and Administrative Assistant to Operations Director
Greater Richmond YMCA
Chester, Virginia
01.2017 - 01.2022
- Led group exercise sessions, such as TRX, Boot Camp and Gentle Cardio and Strength for Seniors.
- Interacted with individual participants in group fitness settings to cultivate and maintain positive relationships.
- Coached clients on proper techniques to obtain maximum benefits and prevent injuries.
- Maintained class attendance records and documented clients' progress toward stated goals.
Henrico County Public Schools
Richmond, VA
01.1988 - 06.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Participated in team-building activities to enhance working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Maintained energy and enthusiasm in fast-paced environment.
Adult Education Instructor
Henrico Adult Education - Center
01.2016 - 01.2020
- Used positive reinforcement and provided clear feedback to help students succeed.
- Managed small and large groups of students for classroom and off-site instruction.
- Provided individual mentoring and special tutoring to struggling students.
- Prepared students for tests by teaching relevant concepts and enforcing good test-taking skills.
- Conducted skills assessments to uncover performance gaps.
Technology Technical Writer
McGraw Hill Publishing and Kaplan University
01.2004 - 01.2017
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Organized material to research and complete writing tasks.
- Carefully documented technical workflows in private wiki for education of newly hired employees.
- Proofread copy written by colleagues to correct spelling, punctuation and grammar.
School Coordinator
ECPI University, Innsbrook Campus High
Richmond, Virginia
01.2010 - 01.2016
- Observed teachers in classroom environments to assess performance and identify areas of improvement.
- Implemented balanced schedules of age-appropriate learning, rest and play.
- Built culture-friendly program to help children and parents of diverse backgrounds feel welcome.
- Backed up staff by assisting with difficult behavioral situations.
Computer Systems Technology Instructor
Highland Springs Technical Center
01.2004 - 01.2016
- Delivered engaging curriculum through diverse methods of classroom instruction, computer lab activities and online learning systems.
- Delivered clear, effective feedback to improve quality and efficiency of student-written computer programs.
- Created clear, engaging lessons to draw interest and develop students' to program in CompTIA's A+ and Net+ IT Curriculum.
- Attended faculty meetings and professional development opportunities to stay abreast of current teaching strategies and content knowledge related to all Henrico County Customized Hardware and Software platforms.
Staff Development Technology Instructor
High Schools
01.1999 - 01.2004
- Developed and delivered new hire training programs and continuous professional development.
- Created and managed continuous improvement classes and training programs targeted to new employees.
- Performed reviews of employee work performance to check for areas in need of additional training.
- Monitored employee performance to look for areas in need of improvement.
Technology Support Specialist
Central Office and All Schools
01.1996 - 01.1999
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
Media Services Supervisor
01.1993 - 01.1996
- Assisted with training and development of team members.
- Handled customer complaints and inquiries.
- Monitored team's performance and gave feedback when necessary.
- Updated job knowledge by attending workshops, training sessions and educational opportunities.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Office Automation Analyst
01.1988 - 01.1993
- Gathered and reported relevant and actionable metrics on automation of technology needs for Central Offices and Secondary Schools.
- Designed and developed generic reusable automation testing frameworks.
- Developed automation test strategies and test plans.
- Executed automated test cases for every code drop.
Systems Administrator
Freedlander Financial, Inc
01.1985 - 01.1988
- Orchestrated integration and communication of software upgrades.
- Spearheaded inventory control measures to replenish and maintain IT equipment, supplies, tools and replacement parts.
- Kept software licenses current for computers and mobile devices.
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
Education
Certicate - Exercise Physiology
TRX Suspension Training Workshop
Richmond, Virginia04.2017
AFAA Group Exercise Instructor Certification - Exercise Physiology
NASM/AFAA
Chandler, AZ01.2017
Red Cross – CPR/AED Certification - Exercise Science
RED Cross
Richmond, VA01.2016
Microsoft MTA: Networking and Windows Operating Systems Certification – Certiport Certifications - Information Technology
Microsoft IT Academy
2012
Pearson VUE Private Testing Administrator, Highland - Education Administration
Pearson VUE
Online02.2008
CompTIA A+ Certification – CompTIA.org - Information Technology
CompTIA
West Chicago, IL05.2005
Virginia Technical Teaching License -
Virginia Commonwealth University
Richmond, Va2005
Associates - Data Processing/Computer Programming
Commonwealth College
1984
Skills
- Student Motivation and Engagement
- Continuing Education
- Learning Assessments
- Special Needs Teaching
Timeline
IT/STEM Instructor
Bridge Academy Home School Coop
01.2020 - 01.2022
STEM Director
Life Christian Academy
01.2018 - 01.2022
Group Exercise Instructor, Membership and Administrative Assistant to Operations Director
Greater Richmond YMCA
01.2017 - 01.2022
Adult Education Instructor
Henrico Adult Education - Center
01.2016 - 01.2020
School Coordinator
ECPI University, Innsbrook Campus High
01.2010 - 01.2016
Technology Technical Writer
McGraw Hill Publishing and Kaplan University
01.2004 - 01.2017
Computer Systems Technology Instructor
Highland Springs Technical Center
01.2004 - 01.2016
Staff Development Technology Instructor
High Schools
01.1999 - 01.2004
Technology Support Specialist
Central Office and All Schools
01.1996 - 01.1999
Media Services Supervisor
01.1993 - 01.1996
Henrico County Public Schools
01.1988 - 06.2021
Office Automation Analyst
01.1988 - 01.1993
Systems Administrator
Freedlander Financial, Inc
01.1985 - 01.1988
Certicate - Exercise Physiology
TRX Suspension Training Workshop
AFAA Group Exercise Instructor Certification - Exercise Physiology
NASM/AFAA
Red Cross – CPR/AED Certification - Exercise Science
RED Cross
Microsoft MTA: Networking and Windows Operating Systems Certification – Certiport Certifications - Information Technology
Microsoft IT Academy
Pearson VUE Private Testing Administrator, Highland - Education Administration
Pearson VUE
CompTIA A+ Certification – CompTIA.org - Information Technology
CompTIA
Virginia Technical Teaching License -
Virginia Commonwealth University
Associates - Data Processing/Computer Programming
Commonwealth College
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