Debby Rose
Barboursville,WV
Summary
Versatile business leader bringing over 20 years of experience as an accomplished People Operations Manager. Strategic problem-solver, change manager and visionary executive with success implementing plans to meet current and future needs. Key expertise in leadership and operational improvements.
Overview
20
20
years of professional experience
Work History
Property Manager
Country Club Apartments
12.2004 - Current
- Direct and administer all operations of a 216-unit apartment community. Assist, train, and help guide/advise two sister properties in West Virginia; a 188-unit apartment community and a 312-unit apartment community. Coordinate the efficient allocation of resources and streamlining communication channels to maintain a high level of operational excellence.
- Perform human resources administration for all employees, interviewing, completing background checks, hiring employees, and ensuring a competent and well-trained operational staff by developing, leading, and training new employees. Supervise/Manage employees including time and attendance administration, performance evaluation, and management including disciplinary documentation. Provide ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Ensure all employees adhere to all policies, procedures, terms, and conditions outlined in the Employee Information Guide, Policy and Procedure Guide, and facility handbook including, corporate compliance, safe work practices, fair housing laws, and state landlord and tenant laws.
- Responsible for financial performance, business planning, and capital improvements. Analyze budget variances and initiate appropriate guidelines to control expenditures more aggressively.
- Developed, implemented, and monitored creative marketing programs to maximize the benefits of advertising, realtor and corporate contacts, and resident retention. Produce advertising materials, community newsletters, and other promotional materials. Reduce vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
- Increase property occupancy rates by effectively marketing available units and conducting thorough tenant screenings. Monitor market data to advise property owners on competitive pricing strategies, maximizing rental income, and adjusting rental rates to remain competitive within the regional market landscape.
- Oversee lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of landlords and tenants. Prepares amendments, extensions, and supporting schedules for maintaining rental contracts and property management agreements.
- Foster a sense of community among residents through well-planned social events and activities to encourage interaction among neighbors. Maintains positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Complete final move-out walk-throughs with tenants to identify required repairs. Follow up on delinquent tenants and coordinate collection procedures.
President of the West Virginia Apartment Association
West Virginia Apartment Association
07.2016 - Current
- Instrumental in creating the WVAA in 2016, alongside key NAA representatives. Develop and implement strategic plans to achieve organizational goals and objectives. Collaborated with legal, accounting, and other professional teams to review and maintain compliance with regulations and created the association's bylaws.
- Devise and present business plans and forecasts to the board of directors.
Negotiate and obtain contracts with vendors and clients to establish beneficial industry partnerships, growing the association each year by 40%. - Represent the organization at industry conferences and events. Provide members with information relating to the apartment industry as well as legislative updates from our nation’s capital, strengthening the WV rental housing industry with advocacy through education and impactful relationships.
- Conduct ongoing analysis of association meetings and operational management to support continuous improvement. Plan, manage, coordinate, and host meetings and activities for members.
- Appoint staff, delegate responsibilities, and distribute tasks fairly among staff members. Preside over the planning and execution of association meetings, setting an agenda and ensuring it is met and recorded.
Education
Associate of Science - Business Management
National Institute of Technology
Cross Lanes, WV10.1993
Skills
- Human Resources
- Executive Leadership
- Executive Performance Management
- Operations Management
- Talent Recruitment
- Budget Management
- Integrity and ethics
- Employee Relations, Training, and Development
- Sales and Marketing
- Contract Administration
- Effective Communicator and Public Speaker
- Planning and coordination
- Adaptable and Flexible
Other
- President of the West Virginia Apartment Association
- Notary
- Notary Signing Agent
References
Available upon request
Timeline
President of the West Virginia Apartment Association
West Virginia Apartment Association
07.2016 - Current
Property Manager
Country Club Apartments
12.2004 - Current
Associate of Science - Business Management
National Institute of Technology
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