Deborah Ross
West Chester
Summary
Dynamic Project Manager with a proven track record at Global Business Solutions, Inc., adept at workflow planning and relationship building. Successfully managed complex projects, ensuring compliance and optimizing resource allocation. Recognized for delivering projects on time and fostering strong client rapport, driving efficiency and quality in every endeavor.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Project Manager
Global Business Solutions, Inc.
11.2024 - Current
- Managed projects from procurement to commission.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Managed construction schedules to achieve adequate project labor coverage.
- Produced regular project update reports for senior business leadership.
- Kept detailed track of daily progress and productivity and analyzed data to identify and correct holdups.
- Consulted with clients to define objectives and develop scopes.
- Held construction progress and regular status meetings with project team.
Project Manager
Gerke Electric
04.2024 - 11.2024
- Identified agile project plans and resources required to meet project goals and objectives.
- Maintained open communication by presenting regular updates on project status to customers.
- Planned, designed, and scheduled phases for large projects.
- Assisted in the implementation of project management into a growing business.
- Conducted budget reviews to prevent overpayment and implemented strategic measures to optimize spending, ensuring efficient allocation of resources.
Resource Specialist
Health Care Logistics
09.2023 - 04.2024
- Maintained a project backlog to track all ongoing projects and commitments.
- Managed incoming requests within assigned timeframes to ensure all customers.
- Takes continuous initiative to learn as much as possible.
- Handled customer inquiries, answered questions, and resolved problems in a timely manner.
- Provided customers with additional opportunity outside of standard catalog items.
Project Manager
Mapsysinc
03.2023 - 07.2023
- Implemented PMO standards into infrastructure support services department.
- Delivered products on time and within budget.
- Oversaw communications for vulnerability management updates.
- Maintained IT infrastructure projects including hardware and software, OS upgrades, and system support tasks.
Project Manager Associate
American Electric Power, AEP
08.2019 - 03.2023
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Managed projects from procurement to commission.
- Planned, designed, and scheduled phases for the physical security scope of work on large scale commerical construction projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Managed the quarterly safety presentation for internal and external physical security participants.
- Participated in the development of physical security NERC CIP requirements for Renewable projects.
Logistics Technician
Ohio Air National Guard
07.2014 - 07.2021
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Strategized best methods and tactics for efficient storage and handling of materials.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Studied data to identify trends and patterns in transportation activity.
- Monitored performance of logistics operations to identify areas for improvement.
- Analyzed customer requirements and provided customized logistics solutions.
Registrar Specialist
Franklin University
08.2008 - 12.2013
- Updated computer system with latest information to keep records current and accurate.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to
- Devised and implemented processes and procedures to streamline operations regarding document storage.
- Evaluated incoming High School Transcripts for required credentials to meet admission requirements.
- Supported operations for each Graduation Ceremony to run smoothly.
Education
No Degree - Operations And Project Management
Southern New Hampshire University
Hooksett, NH05-2020
Bachelor of Science - Business Administration And Management
Franklin University
Columbus, OH05-2012
Skills
- Work flow planning
- Feasibility analysis
- Project development
- Relationship building
- Quality assurance and control
- Deliverable tracking
- Construction management
- Client rapport
Certification
- PMP - Project Management Professional
Timeline
Project Manager
Global Business Solutions, Inc.
11.2024 - Current
Project Manager
Gerke Electric
04.2024 - 11.2024
Resource Specialist
Health Care Logistics
09.2023 - 04.2024
Project Manager
Mapsysinc
03.2023 - 07.2023
Project Manager Associate
American Electric Power, AEP
08.2019 - 03.2023
Logistics Technician
Ohio Air National Guard
07.2014 - 07.2021
Registrar Specialist
Franklin University
08.2008 - 12.2013
No Degree - Operations And Project Management
Southern New Hampshire University
Bachelor of Science - Business Administration And Management
Franklin University
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