Summary
Overview
Work History
Education
Skills
Timeline
Generic

Debi Warren

Westampton,NJ

Summary

Dynamic Pro Sales Specialist with a proven track record at Lowe's Home Improvement, achieving $2.7 million in sales in five months. Expert in contract negotiation and team leadership, I excel in client retention and delivering tailored solutions, consistently driving revenue growth and enhancing customer satisfaction.

Overview

26
26
years of professional experience

Work History

Pro Sales Specialist

Lowes's Home Improvement
W. Philadelphia, PA
08.2024 - 05.2025
  • Established and managed key accounts with corporate customers to drive revenue growth.
  • Monitored competitor activities and adjusted pricing strategies to maintain market competitiveness.
  • Negotiated contracts with vendors, suppliers, and distributors to optimize cost efficiency.
  • Followed up on inquiries from prospective clients to enhance conversion rates.
  • Advised customers on tailored solutions based on specific needs and preferences.
  • Provided leadership and training for new agents on industry best practices and company policies.
  • Exceeded company sales goals by achieving 2.7 million in sales over five months.
  • Ranked in top 20 out of 1700 sales specialists in the region for outstanding performance.

Front End Supervisor

Lowe's Home Improvement
Langhorne, PA
01.2023 - 08.2024
  • Led and managed team of 50 to 80 personnel, enhancing operational efficiency.
  • Oversaw all front-end operational processes, including fulfillment, delivery, and inventory management.
  • Trained and developed associates, promoting over five individuals within one year.
  • Managed staff schedules to align with customer demand and optimize service levels.
  • Elevated front-end performance metrics through improved customer surveys and order management.
  • Compiled weekly reports detailing front-end activity, including sales volume and transaction metrics.
  • Processed returns and exchanges in compliance with company policies.
  • Conducted daily audits on registers to ensure accuracy of funds.

Department Supervisor - Flooring

Lowes Home Improvement
Langhorne, PA
07.2022 - 01.2023
  • Managed schedules to meet customer demand effectively.
  • Generated over $1 million in sales within four months.
  • Oversaw order management processes to enhance sales performance.
  • Recovered over $50,000 in inventory shrinkage through strategic initiatives.
  • Resolved customer service issues promptly to maintain satisfaction.
  • Ensured compliance with safety regulations across department operations.
  • Established team goals and monitored progress toward objectives.
  • Participated in weekly leadership meetings to discuss departmental progress.

Head Cashier

Lowes Home Improvment
Langhorne, PA
04.2015 - 05.2021
  • Led and managed team of 20–30 front end associates to achieve high service standards.
  • Monitored front-end operations, including Internet management and customer service functions.
  • Tracked performance metrics for customer surveys, credit card applications, and inventory accuracy.
  • Identified and addressed development needs through observation and focus groups.
  • Collaborated with corporate offices to resolve IT issues and operational discrepancies.
  • Conducted safety walks to ensure compliance with company safety policies.
  • Executed opening and closing duties, including balancing tills and reconciling discrepancies.
  • Processed returns, exchanges, and refunds while ensuring customer satisfaction.

Server Trainer

Darden Restaurants Inc
Winston Salem, NC
09.1999 - 05.2015
  • Delivered exceptional dining experiences by promptly fulfilling customer requests.
  • Served guests efficiently in high-volume settings, optimizing time management for satisfaction.
  • Obtained revenues through accurate receipt issuance and payment processing.
  • Assisted with special events to enhance overall service quality.
  • Achieved Server of the Month recognition five times within one year.
  • Ranked as highest grossing server for two consecutive years.
  • Trained new hires on company culture and operational procedures effectively.

Education

Some College (No Degree) - Criminal Justice

Mount Taoma High School
Washington

Skills

  • Contract negotiation
  • Customer relationship management
  • Team leadership
  • Employee training
  • Inventory management
  • Problem solving
  • Effective communication
  • Upselling strategies
  • Client retention
  • Client account management
  • Team training and development

Timeline

Pro Sales Specialist

Lowes's Home Improvement
08.2024 - 05.2025

Front End Supervisor

Lowe's Home Improvement
01.2023 - 08.2024

Department Supervisor - Flooring

Lowes Home Improvement
07.2022 - 01.2023

Head Cashier

Lowes Home Improvment
04.2015 - 05.2021

Server Trainer

Darden Restaurants Inc
09.1999 - 05.2015

Some College (No Degree) - Criminal Justice

Mount Taoma High School

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