Debie Horton

- Formulated a future course aligned with organizational vision, translating projects into specific goals and objectives for the team, setting priorities, and directing staff efforts toward successful outcomes.
- Applied key financial concepts and analyses to decision-making processes, understanding drivers of financial performance to develop effective strategies.
- Developed and implemented actionable work plans with measurable outcomes, utilizing continuous improvement processes to enhance operational efficiency.
- Inspired staff enthusiasm and commitment to project goals, building support for changes among stakeholders with diverse interests and values.
- Implemented active daily management metrics to ensure sustained process improvements through staff accountability and leadership transparency.
- Recruited, hired, and managed staff, delegating and coordinating tasks to ensure effective and quality patient care.
- Led employees in demonstrating professionalism towards patients, physicians, and coworkers, fostering a positive work environment.
- Maintained accurate attendance records, managed schedules, and arranged coverage for clinical staff and physician time off.
- Planned and conducted staff meetings and in-services to promote teamwork, provide information, and reinforce organizational policies and philosophy.
- Evaluated employee performance, maintained accurate personnel records, and managed performance issues in accordance with organizational policies.
- Collaborated closely with employees, providers, and patients to effectively resolve patient complaints and enhance satisfaction.
- Communicated the organization’s charity and financial assistance policies effectively to staff and patients.
- Managed provider appointment schedules using Epic, ensuring optimal patient flow and resource allocation.
- Developed and monitored departmental budgets to control operational and capital expenses, ensuring financial sustainability.
- Collaborated with Facilities on building repairs or upgrades that impact day-to-day operations, ensuring a safe and efficient work environment.

• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
• Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
• Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
• Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.