Dynamic and motivated professional with a proven track record at BJ's Restaurant & Brewhouse, excelling in fast-paced environments. Demonstrated expertise in food preparation and a keen ability to enhance dining experiences through exceptional time management and attention to detail. Achieved high customer satisfaction, significantly contributing to repeat business. Holds a Food Handler Certification, underscoring a commitment to quality and safety.
Overview
4
4
years of professional experience
Work History
Line Cook
BJ's Restaurant & Brewhouse
04.2023 - 08.2024
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
Prepared food items such as meats, poultry, and fish for frying purposes.
Adapted recipes for special dietary needs, enhancing dining experience for guests with restrictions.
Host/Food Runner
BJ's Restaurant & Brewhouse
11.2022 - 04.2023
Greeted guests warmly upon arrival and provided a friendly and warm presence throughout dining experience.
Handled high-pressure situations with composure and managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Assisted servers with food delivery and retrieving items for guests during peak hours to ensure timely service.
Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
CSR
Dominoes Pizza
04.2022 - 10.2022
Trained new staff members on proper pizza preparation techniques and kitchen procedures, ensuring consistent quality across the team.
Received incoming customer calls, recording order details and personal information and issuing estimates as to preparation and delivery times.
Maintained adequate ingredient levels throughout shifts by restocking supplies as necessary, preventing delays in order fulfillment.
Handled high-volume orders during peak times with accuracy and speed while maintaining attention to detail for each pizza creation.
Communicated menu item information and offered suggestions to promote featured products.
Ensured consistency in dough preparation according to company recipe standards, resulting in uniform crust texture across all pizzas served.
Crew Member
Raising Cane's Restaurants
08.2020 - 01.2021
Provided excellent customer service by greeting customers and meeting quality expectations.
Worked front counter, drive-thru and other areas.
Cleaned and maintained all areas of restaurant to promote clean image.
Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.