To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Cattle Clerk
D2 Feeders
06.2023 - 01.2024
Increased efficiency by streamlining filing systems and organizing important documents.
Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Collaborated with team members to complete tasks efficiently and meet deadlines.
Enhanced office organization with regular maintenance of files, records, and supplies inventory.
Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
Maintained filing system and organized customer documents for easy retrieval of information.
Input data into spreadsheets and databases.
Office Manager
Nolan County Feeders, LLC.
01.2018 - 05.2023
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Maintained computer and physical filing systems.
Updated reports, managed accounts, and generated reports for company database.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Managed compliance to keep organization operating within legal and regulatory guidelines.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Front Desk Manager
Holiday Inn Express Hotel Suites
03.2012 - 12.2017
Enhanced guest satisfaction by efficiently addressing and resolving concerns during their stay.
Streamlined check-in and check-out processes for a smoother guest experience.
Managed team schedules, ensuring adequate staffing levels for optimal front desk operations.
Collaborated with housekeeping and maintenance departments to ensure rooms were ready in a timely manner.
Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
Increased repeat business by providing exceptional service and promptly handling guest feedback.
Oversaw daily cash reconciliations, maintaining accurate financial records for the front desk department.
Improved staff communication through regular meetings, leading to enhanced teamwork and overall efficiency.
Maintained an organized workspace at the front desk, contributing to a professional atmosphere that welcomed guests upon arrival.
Trained new staff on correct procedures, compliance requirements, and performance strategies.
Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
Attended staff meetings and brought issues to attention of upper management.
Checked guests in out of hotel, made reservations, and processed payments.