Deborah Byrne

• Perform duties, which include routine but varied clerical duties in accordance with standard procedures.
• Provide HR support, data entry, sort and file records, photocopy documents, and phone answering services.
• Quality check completed scanned document and save document file onto the network storage system.
• Scanning of documents on high-speed scanning stations and image capture via camera of physical cherished documents (e.g. Passports/birth certificates)
• Accurate file name and index scanned documents.
• Follow standard operating procedure for data entry requirements.

Responsible for scanning all hard copy documents and utilizing the company’s digital filing system.

• Follow the security and privacy policies, standards, and guidelines to protect information assets of both the company and their customs.
• Examined 1000 images per day for accuracy.
• Worked directly with management to convert entire filing system into digital format.
• Expedited document processing by skillfully utilizing office equipment such as scanners, copiers, and fax machines.
• Ensured confidentiality of sensitive information by adhering to company policies regarding document handling procedures and data protection protocols.
• Increased efficiency by cross-training in various administrative roles for better coverage during absences or high-demand periods.
• Examined documents and materials, recorded changes in data and determined proper indexing or processing tasks to support office filing procedures.
• Handled sensitive information with discretion, maintaining confidentiality at all times.
• Ensured compliance with company policies and regulatory guidelines during all stages of document management.
• Reduced processing time, optimizing database performance through regular quality checks and error corrections.
• Maintained data integrity, regularly updating records as needed to reflect changes or additions to indexed content.
• Improved document organization by accurately indexing and categorizing various types of content.
• Increased accuracy in data entry, diligently reviewing documents for completeness before submission.
• Expedited document processing by skillfully utilizing office equipment such as scanners, copiers, and fax machines
• Improved data accuracy by diligently maintaining records and updating information in databases

• Support intake and digitization of incoming benefits mail, including correspondence, disability claims, returned mail and over 900 different document classifications. Review each veteran’s file/mailing, ordering pages, deleting blanks, and assigning form ID per VA instructions via DIDORG.
• Validated files by performing quality assurance checks and transferring veteran’s personal information through extraction and data input. Responsible for rapid, timely, and accurate review of complex, but related electronic records and documents using host of complex rules to determine appropriate disposition of each document in support of Veteran’s claims for benefits.
• Accurately followed established processes and/or utilized best judgment to determine appropriate document type, related claim(s), specialized document handling instructions, including, among others, document splitting or envelope inclusion necessary for all evidentiary claim standards to be met.
• Reviewed and audited all document images to ensure appropriate image quality/all pages scanned correctly, regulatory compliance guidelines met, and requested remediation if necessary.

• Implemented quality control measures to minimize errors and maintain high standards in document organization

• Perform duties, which include routine but varied clerical duties in accordance with standard procedures
• Provide HR support, data entry, sort and file records, photocopy documents, and phone answering services
• Quality check completed scanned document and save document file onto the network storage system
• Accurate file name and index scanned documents
• Follow standard operating procedure for data entry requirements
• Examined 1000 images per day for accuracy
• Follow the security and privacy policies, standards, and guidelines to protect information assets of both the company and their customs.
• Prepared professional correspondence for internal and external communication purposes, demonstrating strong attention to detail.
• Contributed to a positive work environment through excellent interpersonal skills and collaborative teamwork efforts.
• Ensured confidentiality of sensitive information by adhering to company policies regarding document handling procedures and data protection protocols
• Provided professional services and support in a dynamic work environment.
• Adaptable and proficient in learning new concepts quickly and efficiently.