Debora Kiernan
Patchogue,NY
Summary
Accomplished Office Manager with a proven track record at McLarens,and Independent Adjustment Company. Possesses strong organizational abilities, significantly improving operational efficiency. Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Senior Administrative Assistant
McLarens
Patchogue, NY
09.2024 - Current
- Organized and maintained detailed office filing systems.
- Provided administrative support to Senior Executive General Adjuster team. Created and distributed documents, reports, and correspondences. High volume claim intake with multiple insurers..
- Review and advise on work in progress billing, increasing company profitability and adjuster production revenue.
- Time and expense keeping through Deltek Replicon and Concur portals.
Office Manager
McLarens
Patchogue, NY
03.2024 - 09.2024
- Developed and implemented office policies and procedures.
- Oversaw homeowners' claim intake, reporting, and file invoice closure.
- Daily financial reporting on time and expense.
- Strong communications with support staff, upper management, and executive adjusters.
- Supervised staff members, organized schedules and delegated tasks.
- Processed payroll accurately ensuring all employees were paid on time.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed office inventory and placed new supply orders.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Office Manager
Independent Adjustment Company
Patchogue, NY
02.2000 - 03.2017
- High-volume insurance claims office, supervised staff members, onboarding/offboarding, maintained compliance with client labor policies.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Processed accounts payable, receivable transactions, and payroll via QuickBooks..
- Coordinated meetings, conferences, travel arrangements and department activities.
- Resolved billing discrepancies with vendors or customers promptly.
- Generated invoices for clients and tracked payments received from customers.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Organized company events including holiday parties, team building activities .
Store Manager
Burlington Coat Factory Department Store
Patchogue, NY
09.1994 - 01.2000
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels, oversaw loss prevention to maximize sales and profitability.
- Supervised a staff of 120 in peak seasons.
Education
Bachelor of Science - Marketing Management
Johnson & Wales University
Providence, RI05-1986
Bachelor of Science - Management
Johnson & Wales University
Providence, RI05-1986
Skills
- Office Administration
- Team Supervision / Staff Training
- Strong Organization skills
- Skilled in Word / Excel / Power Point / Replicon time tracking / Concur Expense management / SAP
- Compliance Monitoring
- Billing, credit and collections
- Account Reconciliation
- Financial Tracking
Affiliations
- Enjoy the Beach, walking my 2 Boxers and family time.
Accomplishments
- 2023 McLarens Platinum Excellence Award Winner - An employee recognition program awarding individuals based on their commitment, dedication and contribution to the organization.
Certification
- New York State Notary for Suffolk County Expires April 2027
Timeline
Senior Administrative Assistant
McLarens
09.2024 - Current
Office Manager
McLarens
03.2024 - 09.2024
Office Manager
Independent Adjustment Company
02.2000 - 03.2017
Store Manager
Burlington Coat Factory Department Store
09.1994 - 01.2000
- New York State Notary for Suffolk County Expires April 2027
Bachelor of Science - Marketing Management
Johnson & Wales University
Bachelor of Science - Management
Johnson & Wales University
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