Highly motivated and talented individual seeking to serve in Facilities Management position, where many years of facilities experience in a corporate setting will be applied to effectively manage the company’s facilities-related functions.
Overview
15
15
years of professional experience
Work History
Retired as of May 2025
Retired From Working
04.2013 - 05.2025
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Facilities Supervisor
MAXIMUS
01.2015 - 01.2025
- Serve as the first line of on-site leadership for any facility-related items.
- Maintain daily building workflow and operations for 3 MAXIMUS building workspaces.
- Responsible for ensuring all Employees, Visitors, Vendors and Contractors have the correct security Badge Access to enter the secure areas in 6 buildings through daily and monthly audits.
- Supervise, plan and schedule maintenance repairs for general building equipment, HVAC units, plumbing, painting, and repairs.
- Successfully communicate with Vendors concerning contracts, service, preventative maintenance and monthly employee verification. i.e. Building Security, Paper Shredding, Coffee Services, Vending, Mail Services, Printers, Fire Extinguishers, Accommodation Equipment, etc.
- Prompt and professional communication and interpersonal skills via email, phone conversations, skype and one on one.
- Proficient in Microsoft Suite Programs, BrivoOnAir, Deltek, and Adobe, Sharepoint.
- Product/Price check for supply orders and equipment estimates for multiple buildings and departments.
- Responsible for equipment and material inventory and storage; including furniture, equipment, and office supplies.
- Assist Company Fire Marshall for Drills and Evacuation Procedures, effectively communicate with Landlord and Building Staff.
- Ensures compliance with company policies, rules and regulations relating to health and safety, security and environmental protection.
- Point of Contact for the Department of Health (DOH). Develops and maintains positive and effective communications with DOH.
- Maintain high employee morale, motivation and proper staffing by mentoring staff, having open communication, keeping team “in the know”, training, and performance management.
- Successfully maintain the efficiency and good working condition of each facility.
Currently retired as of May 2025
Seasonal Associate
Lowes Home Improvment
09.2022 - 09.2024
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Developed and implemented strategies to increase customer satisfaction and engagement.
Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Facilities Coordinator
MAXIMUS
01.2013 - 01.2015
- Ensure site tickets and requests are fulfilled in a timely manner.
- Perform facilities duties such as furniture moves/repairs, supply deliveries, breakroom upkeep, and server room checks.
- Update and maintain department spreadsheets for meter reads, badge tracking, and server rooms.
- Process terminated employees in Brivo, Picotte and S2 systems daily.
- Complete badge creation for new hires, in addition, process all badge requests submitted through the Facilities inbox and eMap.
- Create and assign proper badging credentials and security access, ensuring everyone in the building has authorized access.
Project Coordinator
Home Depot – Home Service
01.2012 - 01.2013
- Acts as primary contact for installers, customers, field inspectors, branch support and local distributors.
- Maintain detailed records to include accurate filing and updating the Lead management System.
- Log and track all installations and any customer complaints related to installations, and escalating complaints as needed. Ensure customer satisfaction meets company’s stringent requirements and make suggestions on increasing the customer satisfaction rating
- Monitor contractors work and their insurance coverage to protect customer and company from litigation due to negligence.
- Audits all paperwork to ensure job has been calculated correctly and all materials required to complete the job are included prior to submitting to Installation Manager. Responsible for the coordination and all administrative functions related to the entire installation process. Assured all documentation was clear and concise by using excellent oral and written communication skills.
Sr. Admin Assistant to Facilities Service
Straub Hospital Honolulu
01.2010 - 01.2011
- Scheduling of all Facility technicians work and project requirements.
- Assist Division Manager in keeping track of communication with customers, vendors, division employees, and internal support department regarding all issues related to the facilities division.
- Responsible for all invoices, work closely with AR/AP and purchasing team to ensure accuracy of monies spent and to meet budget goals.
- Responsible for all facilities calls and work orders from internal staff in Hospital
- Prep weekly concise activity reports for management team.
- Maintain training schedules (Safety & Quality trainings), along with attending these trainings and assisting others when questions arose. Updating training records and site matrix records.
- Worked with Human Resources department to ensure the division is adequately staffed with qualified candidates. Worked with Management to oversee compliance of Human Resources policies and procedures. Educate staff on these protocols when necessary.
- Adhere to Union regulations and maintain proper documentation to comply with Union standards. Maintain a positive relationship with various Unions involved in having a successful team/mission.
- Lead for managing employee Timecards and payroll for Union Employee’s leave, vacation, and hours worked.
Education
CADD -
Spencer Business Institute
01.2000
Skills
Administration and management of facility operations
Experience supervising personnel in multiple locations
Ability to multi-task and generate results
Close attention to detail
OSHA
Proficient in Microsoft Suite Programs, BrivoOnAir, Deltek, and Adobe
Ability to work as a team member, as well as independently
Working knowledge of electrical, plumbing, construction, HVAC, pest control and landscaping
Ability to successfully execute complex tasks simultaneously
Excellent organizational, interpersonal, verbal, and written communication skills
Familiarity working with people of all age groups as well as with disabilities
Notary Public
Ability to perform comfortably in a fast-paced, deadline-oriented work environment