Debora McNeese
Bogalusa,Louisiana
Summary
Proven leader and skilled CAD designer, adept at enhancing team performance and customer satisfaction at CDS Dental Studio. Expert in time management and complex problem-solving, significantly improving service delivery and operational efficiency. Specializes in digital design of dentures and partials, ensuring high-quality dental restorations. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Dental Lab Manager
CDS Dental Studio
04.2018 - 07.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed my skills as a digital Designer. Itero certified
Dental Lab Technician
Aspen Dental
04.2016 - 04.2018
- Reduced turnaround time for dental appliances through effective time management and organization skills.
- Collaborated with dentists to create accurate and customized dental restorations for patients.
- Maintained a clean and organized laboratory workspace to uphold safety regulations and promote productivity.
- Completed detailed models of patients' mouths to create accurate devices.
- Verified appliance conformance with specifications and accuracy of occlusion using micrometers, articulators, and other tools.
- Read prescriptions and specifications and examined models and impressions in order to determine design of dental products to be constructed.
- Prepared wax bite-blocks and impression trays for use.
- Built and shaped artificial gums to achieve snug, comfortable fit in patient's mouth.
- Placed tooth models on apparatus mimicking bites and movement of patients' jaw to evaluate functionality of models.
- Improved workflow efficiency by regularly maintaining lab equipment.
- Adhered to specifications to craft well-fitting appliances.
Dental Tech/Manager
Cetrel Esthtics
04.2000 - 04.2016
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Associate of Science - Dental Technology
LSU Dental School
New Orleans, LA05.1996
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Hands on Bench work
- CAD Design of dentures and Partials
Accomplishments
Worked my way through the ranks from bench work to management. I pride myself in not only having skills but the ability to instill in others the pride to produce quality work. I never have stopped learning and advancing my education, including learning and implementing digital designs.
Certification
Itero Certified
Timeline
Dental Lab Manager
CDS Dental Studio
04.2018 - 07.2024
Dental Lab Technician
Aspen Dental
04.2016 - 04.2018
Dental Tech/Manager
Cetrel Esthtics
04.2000 - 04.2016
Associate of Science - Dental Technology
LSU Dental School
Itero Certified
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