Debora Sylte

• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Monitored workflow to improve employee time management and increase productivity.
• Conducted routine inspections to check quality and compliance with established specifications.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Developed and updated tracking spreadsheets for process monitoring and reporting.
• Solicited customer feedback to identify and improve on areas of weakness.
• Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
• Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Evaluated employee performance and coached and trained to improve weak areas.
• Conducted regular reviews of operations and identified areas for improvement.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Taught patients about medications, procedures, and care plan instructions.
• Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
• Obtained client medical history, medication information, symptoms, and allergies.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Prepared lab specimens for diagnostic evaluation.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Oriented and trained new staff on proper procedures and policies.
• Measured patient pulse oximetry.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
• Directed patients to examining rooms and coordinated transportation assistance as necessary.
• Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
• Obtained client medical history, medication information, symptoms, and allergies.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.

Directed patient's to exam room.

Listened for fetal heart tone's on expectant mothers.

Took patient's vitals and documented onto their medical chart.

• Taught patients about medications, procedures, and care plan instructions.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Helped improve patient outcomes by educating and advising on relevant treatments and care.

Gave patient's any assigned vaccines.

Assisted with phlebotomy.

Assisted provider with foley catheter insertions to help induce labor.

Scheduled surgeries, assisted with referrals to other medical facilities and departments.

Was the prenatal care educator for Spanish speaking patient's.

Sterilized instruments whenever help was needed.

• Performed medical records management, including filing, organizing and scanning documents.

cleaned and sanitized the exam rooms after each patient.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Obtained client medical history, medication information, symptoms, and allergies.
• Performed medical records management, including filing, organizing and scanning documents.
• Spanish speaking
• Gave many immunization's
• Completed EKGs and other tests based on patient presentation in office.

• Verified patient details and insurance coverage and collected co-pays.
• Registered patients for labs, surgeries and radiology.
• Calculated collectible amount due for procedures.
• Arranged forms and charts for each patient.
• Handled admission processes and discharge procedures to transfer patients from hospital to home care, extended facility and self-care plans.
• Provided excellent customer service to patients and medical staff.
• Followed document protocols to safeguard confidentiality of patient records.
• Engaged with patients to provide critical information.
• Responded to inquiries by directing calls to appropriate personnel.

• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Obtained client medical history, medication information, symptoms, and allergies.
• Called and faxed pharmacies to submit prescriptions and refills.
• Taught patients about medications, procedures, and care plan instructions.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Interpreted for Spanish speaking patient's
• Floated to different departments as assigned

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Obtained client medical history, medication information, symptoms, and allergies.
• Performed medical records management, including filing, organizing and scanning documents.