Debora Villatoro
Houston,Tx
Summary
Recent graduate from the University of Houston Downtown with a Bachelor's degree in Psychology. Eager to leverage strong research, communication, and analytical skills in a full-time position within the Houston area.
Overview
2025
2025
years of professional experience
Work History
Office Administrative Assistant
Longhorn Excavators
07.2024 - Current
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Host
Duchess Restaurant
04.2024 - 09.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Bartender
River Oaks
6 2023 - 05.2024
- Train new hires, multi-task, cash-handling, works under pressure and fast paced environments, customer service and satisfaction, conflict resolution
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Bartender
Downtown
05.2021 - 06.2023
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Upheld strict regulations for safe alcohol service and food safety.
Cashier
Home Depot
06.2020 - 04.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Hostess
Pappadeaux
05.2016 - 08.2019
- Answered phone calls to take orders, give information and document reservations.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Completed daily side work and opening and closing duties without fail.
Education
Bachelor of Science - Psychology
University of Houston - Downtown
05.2024
High School Diploma -
Taylor High School
06.2017
Skills
- Office Administration
- Filing
- Microsoft Outlook
- Verbal Communication
Timeline
Office Administrative Assistant
Longhorn Excavators
07.2024 - Current
Host
Duchess Restaurant
04.2024 - 09.2024
Bartender
Downtown
05.2021 - 06.2023
Cashier
Home Depot
06.2020 - 04.2021
Hostess
Pappadeaux
05.2016 - 08.2019
High School Diploma -
Taylor High School
Bartender
River Oaks
6 2023 - 05.2024
Bachelor of Science - Psychology
University of Houston - Downtown
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