Debora Young
Hardyville,VA
Summary
Dynamic professional with extensive experience . Excelling in client support and individualized care. Proven ability in medication management and relationship building, enhancing client well-being. Recognized for effective teamwork and problem-solving skills, contributing to improved service delivery and client satisfaction in diverse caregiving environments.
Overview
2026
2026
years of professional experience
Work History
Dsp
New Point Life Services
03.2024 - 11.2025
- Assisted in daily operations by providing support to clients with developmental disabilities.
- Collaborated with team members to implement individualized care plans for client needs.
- Monitored client progress and reported observations to senior staff for effective care adjustments.
- Adapted quickly to changing client requirements, ensuring consistent service delivery.
- Participated in training sessions to enhance skills in behavioral management techniques.
- Maintained accurate documentation of client interactions and progress notes for compliance purposes.
- Contributed to team meetings by sharing insights on best practices for client engagement strategies.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Provided compassionate and patient-focused care to cultivate well-being.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Maintained strong connections within caregiver community to gain continuous knowledge.
Office Manager
Thrift Store City
03.2021 - 2023
- Oversaw daily operations, ensuring efficient workflow and optimal staff performance.
- Managed inventory control systems to maintain accurate stock levels and minimize losses.
- Coordinated scheduling for staff, optimizing coverage during peak hours and special events.
- Developed training materials and conducted onboarding sessions for new employees to enhance team effectiveness.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
PCA
Home Instead Senior Care Home
2015 - 2021
- Assisted clients with daily living activities, ensuring comfort and safety.
- Administered medications as prescribed, maintaining compliance with health protocols.
- Monitored client health status, reporting changes to healthcare professionals promptly.
- Developed personalized care plans tailored to individual client needs and preferences.
- Trained new staff on caregiving techniques and best practices for client support.
- Coordinated transportation for clients to appointments, enhancing access to healthcare services.
- Established strong relationships with clients and families, fostering trust and communication.
- Implemented strategies to improve client engagement and overall well-being in home settings.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
Education
High School Diploma - Business
Bmc Durfee High
Fall River, MA06.2003
Skills
- Teamwork and collaboration
- Problem-solving
- Fast learner
- Multitasking
- Attentive to people
- CPR certification
- Organizational skills
- Relationship building
- Documentation and recordkeeping
- Self motivation
- Medication management
Timeline
Dsp
New Point Life Services
03.2024 - 11.2025
Office Manager
Thrift Store City
03.2021 - 2023
PCA
Home Instead Senior Care Home
2015 - 2021
High School Diploma - Business
Bmc Durfee High