Deborah Acevedo
Salem,NH
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Excell in customer service skills.
Overview
5
5
years of professional experience
Work History
Office Manager
Lakeview Properties LLC
Salem, NH
08.2021 - Current
- Managed office operations while scheduling appointments for department managers.
- Maintained computer and physical filing systems.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Sourced vendors for special project needs and negotiated contracts.
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
- .Interacted with customers to maintain a high level of customer service.
Office Manager
A-! Fleet Door Services
Derry, NH
10.2019 - 08.2021
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Compared vendor prices and negotiated for optimal savings.
- Evaluated employee records and productivity to complete employee evaluations.
- Utilized client and staff feedback to maintain customer partnerships and increase revenue.
- Sourced vendors for special project needs and negotiated contracts.
- Oversaw quality control and productivity rates to increase revenue and production times.
- Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
- Managed and maintained Quick Books
- Payroll
- Hired and conducted orientation
- Interacted with customers on a daily basis to maintain the high level of customer service.
Department Manager
Macys Department Store
Salem, NH
01.2018 - 01.2020
- Communicated with managers of other departments to maintain transparency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
- Developed empowering employee culture focused on equipping employees to independently meet customer needs.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Hired, trained and developed 50 plus employees during the holiday season.
Office Administrator
Advantage Utilitis
Derry, NH
02.2019 - 12.2019
- Interacted with customers by phone, email or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Delivered clerical support by handling range of routine and special requirements.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Education
Liberal Arts And General Studies
NECCO
Haverhill MAHigh School Diploma -
Salem High School Salem NH
Salem NH06.1988
Skills
- Office Management
- Policy and Procedure Modification
- Budgetary Planning
- Team Management
- Biweekly Payroll Processing
- Client Correspondence
- Payroll Administration
- Accounts Payable and Receivable Auditing
- Executive Calendars
- Intuit QuickBooks
- Data Communications
- Office Supplies and Inventory
- Friendly and Relatable
- Delegation and Work Assignment
- Employee Timesheet Processing
- Administration and Operations
- Employee Motivation
Timeline
Office Manager
Lakeview Properties LLC
08.2021 - Current
Office Manager
A-! Fleet Door Services
10.2019 - 08.2021
Office Administrator
Advantage Utilitis
02.2019 - 12.2019
Department Manager
Macys Department Store
01.2018 - 01.2020
Liberal Arts And General Studies
NECCO
High School Diploma -
Salem High School Salem NH
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