Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic

Deborah Adams

Warren,PA

Summary

Dynamic and reliable professional with extensive experience at Lakeshore, excelling in client care and communication. Proven problem-solver with strong organizational skills, enhancing service delivery and team collaboration. CPR certified, adept at multitasking and maintaining meticulous documentation, contributing to improved patient outcomes and operational efficiency.

Overview

20
20
years of professional experience

Work History

DSP

Lakeshore
11.2019 - 04.2025
  • Supported daily operations by assisting with client care and communication.
  • Learned and applied safety protocols to ensure a secure environment.
  • Adapted quickly to team dynamics while providing necessary support to colleagues.
  • Assisted in maintaining accurate documentation of client interactions and progress.
  • Engaged in ongoing training to enhance skills in service delivery and support strategies.
  • Collaborated with team members to promote efficient workflow and positive outcomes.
  • Contributed to the development of effective problem-solving approaches during shifts.
  • Demonstrated flexibility in handling diverse tasks within various environments.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Completed regular check-ins and progress report for each client.
  • Recorded status and duties completed in logbooks for management.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Scheduled daily and weekly care hours for client caseload.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.

Customer Returns Associate

Blue Stem
08.2018 - 08.2019
  • Managed customer return processes, ensuring timely and efficient resolution of inquiries.
  • Analyzed return trends to identify areas for process improvement and cost reduction.
  • Collaborated with cross-functional teams to enhance product return policies and user experience.
  • Implemented training programs for new associates, improving team productivity and knowledge retention.
  • Streamlined returns workflow using software tools, reducing processing time by optimizing procedures.
  • Consistently met performance metrics in processing returns quickly and accurately, contributing to overall department success.
  • Entered return codes and information into computer system.

DSP

Senior Helpers - Washington Dc And
06.2014 - 07.2018
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Maintained entire family's schedule and organized events.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Supported daily operations by assisting with client care and communication.
  • Engaged in ongoing training to enhance skills in service delivery and support strategies.
  • Demonstrated flexibility in handling diverse tasks within various environments.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.

Office Manager's Assistant

Mr. Rooter Plumbing, Inc.
10.2005 - 07.2014
  • Coordinated office operations, optimizing workflow and enhancing team productivity.
  • Managed scheduling and appointment arrangements for executive team, ensuring efficient use of time.
  • Maintained accurate records and filing systems, improving information retrieval processes.
  • Assisted in budget tracking and expense management, contributing to financial oversight accuracy.
  • Implemented office supply inventory system, reducing waste and streamlining procurement processes.
  • Organized company events and meetings, promoting team cohesion and employee engagement activities.
  • Provided administrative support during audits, compiling relevant documents for review by external parties.
  • Organized company events, fostering a positive work environment and boosting employee morale.
  • Maintained up-to-date employee records, tracking performance metrics for annual evaluations.
  • Improved customer satisfaction by managing incoming calls, resolving issues promptly, and providing professional assistance.
  • Ensured compliance with local regulations by keeping track of necessary licenses and permits for business operations.
  • Enhanced communication within the team by scheduling regular meetings and distributing agendas in advance.

Education

High School Diploma -

Flower Bluff Isd
Corpus Christi, TX
05.1985

Skills

  • Teamwork
  • Teamwork and collaboration
  • Fast learner
  • Problem-solving
  • Attention to detail
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Attentive to people
  • Clear communication
  • CPR certification
  • Organizational skills
  • Ability to lift

Work Preference

Work Type

Full TimePart TimeContract WorkGig WorkInternship

Location Preference

Remote

Timeline

DSP

Lakeshore
11.2019 - 04.2025

Customer Returns Associate

Blue Stem
08.2018 - 08.2019

DSP

Senior Helpers - Washington Dc And
06.2014 - 07.2018

Office Manager's Assistant

Mr. Rooter Plumbing, Inc.
10.2005 - 07.2014

High School Diploma -

Flower Bluff Isd

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