Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deborah Adjaho

Atlanta,GA

Summary

A dedicated professional with multiple years of experience in data entry, analysis, and administration.

Overview

8
8
years of professional experience

Work History

Data Entry Specialist

McKesson
06.2024 - 02.2025
  • Compiled data and reviewed information for accuracy and efficiency prior to input.
  • Scanned and saved documents in the database to keep records of essential health information.
  • Maintained files, records, and chronologies of entry activities.
  • Analyzed current data records to provide detailed reports.
  • Conducted audits of existing data entry processes.
  • Updated and maintained customer information, documents and records.

Case Management Specialist

Bakkt
03.2022 - 05.2024
  • Maintained accurate and detailed case records, meeting organizational standards.
  • Served as case coordinator, assuming responsibility for complex, high-volume assignments and guiding endeavors to successful completion.
  • Managed cases efficiently on a digital platform, ensuring timely resolutions.
  • Demonstrated a strong grasp of digital asset industry regulations and compliance.
  • Improved product recommendations and increased sales

Hazard Insurance Analyst

Amerisave Mortgage Corporation
06.2020 - 01.2021
  • Manage high-volume mortgage applications with strong organizational skills.
  • Built and maintained client relationships, offering clear communication and expertise.
  • Collaborated with underwriters and loan officers to ensure efficient approvals.
  • Stayed updated on industry regulations for compliance and procedure development.
  • Utilized advanced mortgage software to optimize processing operations.
  • Navigated complex mortgage scenarios, ensuring positive client experiences.
  • Trained new team members and contributed to overall performance improvement.
  • Contributed to business growth through promotional activities and industry networking.
  • Implemented SQL results for team optimization.

Pharmacy Technician/Front Desk Customer Service Representative

Walgreens
07.2017 - 03.2020
  • Delivered exceptional customer service by engaging with customers, addressing inquiries, and proactively offering assistance with products and services, ensuring a positive and personalized experience.
  • Managed front-end operations, including accurately processing sales transactions, handling pricing discrepancies, and ensuring compliance with local regulations and company policies to maintain smooth operations.
  • Supported inventory management by restocking shelves, unloading deliveries, and performing stock rotation using the first-in, first-out method to minimize product waste and maintain product availability.
  • Collaborated with store management to develop and execute visually appealing product displays, ensuring timely resets and effective merchandising of promotional, seasonal, and sale items to drive sales.
  • Assisted in maintaining a clean and organized store environment, including performing exterior and interior maintenance, ensuring a welcoming atmosphere for customers while adhering to safety and cleanliness standards.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Contributed to training new pharmacy staff to enhance service quality.
  • Counted, measured, and compounded medications following standard procedures.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Used pharmacy software such as IntercomPlus for precise prescription processing.
  • Conducted routine audits to ensure regulatory compliance.

Education

Bachelor of Science - Business Administration And Management

Georgia State University
Atlanta, GA
05-2026

Associate of Science - Health Information Management

Georgia State University
Atlanta, GA
05-2024

Skills

  • Data entry
  • Documentation
  • Information Technology
  • Microsoft Office 365
  • Problem solving
  • Customer Service
  • Communication Skills
  • Management
  • Troubleshooting
  • Proficient Computer Knowledge

Timeline

Data Entry Specialist

McKesson
06.2024 - 02.2025

Case Management Specialist

Bakkt
03.2022 - 05.2024

Hazard Insurance Analyst

Amerisave Mortgage Corporation
06.2020 - 01.2021

Pharmacy Technician/Front Desk Customer Service Representative

Walgreens
07.2017 - 03.2020

Bachelor of Science - Business Administration And Management

Georgia State University

Associate of Science - Health Information Management

Georgia State University
Deborah Adjaho