Deborah Adjaho
Atlanta,GA
Summary
A dedicated professional with multiple years of experience in data entry, analysis, and administration.
Overview
8
8
years of professional experience
Work History
Data Entry Specialist
McKesson
06.2024 - 02.2025
- Compiled data and reviewed information for accuracy and efficiency prior to input.
- Scanned and saved documents in the database to keep records of essential health information.
- Maintained files, records, and chronologies of entry activities.
- Analyzed current data records to provide detailed reports.
- Conducted audits of existing data entry processes.
- Updated and maintained customer information, documents and records.
Case Management Specialist
Bakkt
03.2022 - 05.2024
- Maintained accurate and detailed case records, meeting organizational standards.
- Served as case coordinator, assuming responsibility for complex, high-volume assignments and guiding endeavors to successful completion.
- Managed cases efficiently on a digital platform, ensuring timely resolutions.
- Demonstrated a strong grasp of digital asset industry regulations and compliance.
- Improved product recommendations and increased sales
Hazard Insurance Analyst
Amerisave Mortgage Corporation
06.2020 - 01.2021
- Manage high-volume mortgage applications with strong organizational skills.
- Built and maintained client relationships, offering clear communication and expertise.
- Collaborated with underwriters and loan officers to ensure efficient approvals.
- Stayed updated on industry regulations for compliance and procedure development.
- Utilized advanced mortgage software to optimize processing operations.
- Navigated complex mortgage scenarios, ensuring positive client experiences.
- Trained new team members and contributed to overall performance improvement.
- Contributed to business growth through promotional activities and industry networking.
- Implemented SQL results for team optimization.
Pharmacy Technician/Front Desk Customer Service Representative
Walgreens
07.2017 - 03.2020
- Delivered exceptional customer service by engaging with customers, addressing inquiries, and proactively offering assistance with products and services, ensuring a positive and personalized experience.
- Managed front-end operations, including accurately processing sales transactions, handling pricing discrepancies, and ensuring compliance with local regulations and company policies to maintain smooth operations.
- Supported inventory management by restocking shelves, unloading deliveries, and performing stock rotation using the first-in, first-out method to minimize product waste and maintain product availability.
- Collaborated with store management to develop and execute visually appealing product displays, ensuring timely resets and effective merchandising of promotional, seasonal, and sale items to drive sales.
- Assisted in maintaining a clean and organized store environment, including performing exterior and interior maintenance, ensuring a welcoming atmosphere for customers while adhering to safety and cleanliness standards.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Contributed to training new pharmacy staff to enhance service quality.
- Counted, measured, and compounded medications following standard procedures.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Used pharmacy software such as IntercomPlus for precise prescription processing.
- Conducted routine audits to ensure regulatory compliance.
Education
Bachelor of Science - Business Administration And Management
Georgia State University
Atlanta, GA05-2026
Associate of Science - Health Information Management
Georgia State University
Atlanta, GA05-2024
Skills
- Data entry
- Documentation
- Information Technology
- Microsoft Office 365
- Problem solving
- Customer Service
- Communication Skills
- Management
- Troubleshooting
- Proficient Computer Knowledge
Timeline
Data Entry Specialist
McKesson
06.2024 - 02.2025
Case Management Specialist
Bakkt
03.2022 - 05.2024
Hazard Insurance Analyst
Amerisave Mortgage Corporation
06.2020 - 01.2021
Pharmacy Technician/Front Desk Customer Service Representative
Walgreens
07.2017 - 03.2020
Bachelor of Science - Business Administration And Management
Georgia State University
Associate of Science - Health Information Management
Georgia State University
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