Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deborah Aiken

Columbia,SC

Summary

To obtain an Administrative Assistant position within an organization where my customer service, secretarial, and general office skills will be fully utilized to contribute to the company's efficiency and productivity. Ability Summary Experienced administrative assistant with training in a wide range of office administration tasks. Able to work under pressure and collaborate with a team. Successful record of fielding phone calls, providing information to clients and acting as liaison between departments.

Overview

21
21
years of professional experience

Work History

Office Clerk/Receptionist

Allen University
09.2019 - 06.2022
  • Answered phone promptly and directed incoming calls to correct offices.
  • Corresponded with students through email, telephone or postal mail.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Kept records in CRM to maintain customer data.

Student Activity Center Coordinator/Administrative

Allen University
Columbia, SC
09.2019 - 06.2022
  • Performed various administrative tasks for student residents.
  • Being available to students at all times in the student resident hall.
  • Brought other campus opportunities to the attention of student residents.

Receptionist

American Red Cross
Columbia, SC
08.2017 - 09.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.

Receptionist

Goodwill
Columbia, SC
02.2015 - 09.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.

Office Clerk

Babcock Center
Columbia, SC
02.2015 - 07.2018
  • Interacted with customers by phone, email or in-person to provide information.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.

Auditor Shipping and Receiving Department

Belk Distribution Center
Blythewood, SC
01.2010 - 05.2014
  • Reviewed and audited packages received in the department to assure that the merchandise was shipped to the proper locations.
  • Checked for accuracy and/or errors and submitted reports to the appropriate departments for corrections.

Ticket Taker

UNITED EVENT SERVICES INC
COLUMBIA, SC
09.2011 - 04.2014
  • Adhering to events' safety standards
  • Assumed the role of Ticket Taker and welcoming guests
  • Ensured excellent levels of customer service
  • Dispensed useful information to event-goers.

Education

Certifications

Occupational Licenses, Certificates And Training

Skills

  • Personnel Management
  • Greeting and Seating Clients
  • Data Entry and Database Software
  • Travel Accommodations

Timeline

Office Clerk/Receptionist

Allen University
09.2019 - 06.2022

Student Activity Center Coordinator/Administrative

Allen University
09.2019 - 06.2022

Receptionist

American Red Cross
08.2017 - 09.2018

Office Clerk

Babcock Center
02.2015 - 07.2018

Receptionist

Goodwill
02.2015 - 09.2018

Ticket Taker

UNITED EVENT SERVICES INC
09.2011 - 04.2014

Auditor Shipping and Receiving Department

Belk Distribution Center
01.2010 - 05.2014

Certifications

Occupational Licenses, Certificates And Training
Deborah Aiken