A dynamic, detail-oriented BUSINESS ANALYST with over 5 years of proven track record of successfully leading software development team, utilizing different tools to maintain system integrity. I have worked in multiple roles, including scrum master and product owner, leading work program preparations to optimize workplace processes. Entrusted to perform in-depth requirement gathering, design, analysis, testing and deployment. I Demonstrates for synthesizing and communicating data in an accessible, easy-to-understand manner. I am an Out-of-the-box and punctual thinker who is committed to continuously improving any given system. I am a team player with strong analytical, communication and problem-solving skills. I excel in managing multiple projects simultaneously and providing project deliverables within great timelines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Proficiency in different SDLC methodologies like Agile/Scrum and Waterfall. Capable of Business Requirements Document (BRD), Functional Requirement
Document (FRD), Software Requirements Specification (SRS), and User Stories. Well-Versed in performing Gap Analysis, Impact Analysis, Risk Analysis, SWOT Analysis, and Cost Benefit Analysis. Proficient in Project Management Tools Such as MS Project, MS Excel, MS SharePoint, Jira, Confluence, Flowchart, Swimlane, Mockup, Case Diagram.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Analyst
Cognitive Medical Systems, Inc (Veterans Affairs)
12.2022 - Current
Coordinate with product owners and stakeholders to gather and prioritize requirements, ensuring alignment with business needs
Develop user stories, acceptance criteria, and prioritize the product backlog, contributing to the successful delivery of high-quality products
Manage project governance, integration, planning, tracking, and reporting, ensuring timely project completion and stakeholder satisfaction
Collaborate with cross-functional teams to identify and resolve issues, mitigate risks, and improve overall project performance
Facilitate the adoption of agile methodologies for the development of multiple VA applications, resulting in increased efficiency and productivity
Effectively communicate with stakeholders at all levels to ensure project alignment and stakeholder satisfaction
Proactively monitor and drive delivery goals for sprints and program increments
Remove impediments and ensure the team's adherence to controls and governance standards
Guide the team in effectively employing Scrum practices and principles to deliver new value and increase customer satisfaction
Facilitate Scrum events and meetings, including sprint planning, sprint review, sprint retrospective, and backlog refinement
Coach the team to higher levels of Scrum maturity, tracking meaningful metrics and maintaining information radiators
Facilitate agile ceremonies, including daily stand-ups, sprint reviews, retrospectives, and backlog refinement, ensuring adherence to the Scrum framework
Facilitate communication across all levels and collaborate with other Agile teams and stakeholders to achieve common goals.
Improved business processes by analyzing current practices and recommending optimization strategies.
Reduced operational costs through thorough data analysis and implementing cost-effective solutions.
Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
Streamlined project management with effective communication and collaboration across cross-functional teams.
Increased efficiency in resource allocation by conducting detailed business requirements analysis.
Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
Facilitated change management initiatives, ensuring smooth transitions during organizational transformations.
Optimized workflow processes to enhance overall productivity and achieve operational excellence.
Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
Ensured compliance with industry regulations by conducting thorough risk assessments and implementing necessary controls.
Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Conducted market research studies, providing valuable insights for strategic planning initiatives and competitive positioning efforts.
Managed vendor relationships to negotiate contracts, secure favorable pricing, and ensure timely delivery of products or services.
Evaluated potential investments by performing financial analyses to assess profitability and viability within the company''s long-term strategy.
Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
Assisted sales teams in crafting targeted proposals based on client needs assessment, contributing to increased revenue generation.
Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Interacted with internal customers to understand business needs and translate into requirements and project scope.
Collaborated with stakeholders to define project objectives and criteria.
Performed gap analysis to identify areas of improvement.
Improved business direction by prioritizing customers and implementing changes based on collected feedback.
Conducted interviews with key business users to collect information on business processes and user requirements.
Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Generated business intelligence reports to inform strategic decision-making.
Executed analysis of risks and identified risk mitigation strategies.
Surveyed clients to ascertain requirements and expectations for product.
Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
Collaborated with teams in product line transition to streamline manufacturing footprint.
Assessed business requirements to forecast annual budgetary operational costs.
Collaborated with stakeholders to identify business needs and data sources.
Created dashboards to monitor and track key performance indicators.
Provided technical support for troubleshooting analytics and reporting issues.
Generated ad-hoc reports to evaluate specific business requirements.
Implemented business intelligence solutions to increase operational efficiency.
Developed and implemented data governance policies and procedures.
Created data models to support decision-making processes.
Generated standard and custom reports to provide insights into business performance.
Analyzed open orders, backlog, and sales data to provide sales team with insights.
Analyzed data to identify root causes of problems and recommend corrective actions.
Business Analyst
Mckinsey & Company
01.2018 - 11.2022
Work with Business stakeholder in identifying business requirements for IT projects, products and programs of work that maximize business impacts within a realistic setting
Facilitates Joint Application Development (JAD) and Requirements Gathering sessions with Stakeholders, SMEs (Subject Matter Experts), and System Owners to capture business rules, processes, and system requirements for various projects
Visualize process changes in collaborations with business stakeholders and the IT user adoption team, to establish mutual understanding and accountability
Lead Sprint planning and daily scrum meetings
Work as a link between operations and IT
Create a complete project test plan for any changes
Test the changes and organize user acceptance testing with the business
Work closely with Project Management and IT to estimate cost for new projects
Communicate requirement with business and technical teams to ensure product features objectives are met
Analyze and gather users’ requirements using use cases, mockups, and elicitation meetings
Prioritizes development backlog, planning releases, planning sprints, and driving requirements/user stories
Document business requirement for midsize to large IT projects and deliveries in a continuous manor
Effectively interact with business stakeholders for solutions
Develops user stories and acceptance criteria for the vendor
Coordinate business stakeholders and project delivery
Coordinated backend administrative efforts, including maintaining communication lines through multi-line phone systems, fax, and mail, and maintained organization schedule utilizing a robust calendar system
Utilized data reports and business reviews to design quarterly business report presentations to keep corporate-level management up to date on business status, performance, and pending business initiatives.
Improved business processes by analyzing current practices and recommending optimization strategies.
Reduced operational costs through thorough data analysis and implementing cost-effective solutions.
Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Interacted with internal customers to understand business needs and translate into requirements and project scope.
Collaborated with stakeholders to define project objectives and criteria.
Performed gap analysis to identify areas of improvement.
Conducted interviews with key business users to collect information on business processes and user requirements.
Executed analysis of risks and identified risk mitigation strategies.
Collaborated with stakeholders to identify business needs and data sources.
Optimized workflow processes to enhance overall productivity and achieve operational excellence.
Streamlined project management with effective communication and collaboration across cross-functional teams.
Time management, Leadership, Management, Problem-solving, Negotiation, Decision-Making, Documentation and Presentation, Verbal communication, Windows, Linux
Assistant Medical Center Director (COO) at Department of Veterans Affairs, Veterans Health Administration, VA Medical CenterAssistant Medical Center Director (COO) at Department of Veterans Affairs, Veterans Health Administration, VA Medical Center
Lead Advanced Medical Support Assistant at Medical E. DeBakey Veterans Affairs Medical CenterLead Advanced Medical Support Assistant at Medical E. DeBakey Veterans Affairs Medical Center