Deborah Allen
Alexander,NC
Summary
With a proven track record at HCA, I am a dedicated RN specializing in emergency and critical care, adept at medication and IV administration, and known for exceptional patient education and counseling. My clinical judgment and empathy have significantly enhanced patient outcomes, demonstrating a commitment to quality improvement and effective team coordination. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
33
33
years of professional experience
Work History
RN, Emergency Department, TCU, CDU
Atrium Healthcare
12.2021 - Current
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Managed care from admission to discharge.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
- Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
- Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions posthospitalization.
- Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
- Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
- Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Evaluated patient histories, complaints, and current symptoms.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Educated family members and caregivers on patient care instructions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
RN, PACU
HCA
01.2019 - 11.2021
- Enhanced patient recovery by consistently monitoring and assessing post-operative vital signs.
- Participated in continuous education initiatives to stay current on best practices in PACU nursing care.
- Facilitated smooth transfer of patients from ORs to PACUs, coordinating closely with surgical teams and ensuring seamless continuity of care.
- Optimized resource utilization by effectively managing supplies and equipment necessary for patient care delivery within the PACU setting.
RN, Emergency Department, Charge Nurse
HCA
01.2017 - 01.2019
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
RN, Emergency Department, Case Manager
HCA
01.2016 - 01.2017
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Implemented evidence-based practices to improve overall clinical performance and patient outcomes.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
- Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
- Mentored new nursing staff, facilitating a faster learning curve and increased overall team efficiency.
- Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
RN, Emergency Department
HCA
01.2012 - 01.2017
- Contributed to reduced readmission rates through effective discharge planning and thorough patient education on self-care techniques.
- Administered medications safely and accurately, adhering to established protocols and procedures.
- Assisted physicians with complex diagnostic procedures, including lumbar punctures, central line placements, chest tube insertion, among others.
- Streamlined triage processes for efficient patient assessment and prioritization of care needs.
Administrative Office Manager
Mission Hospital
09.1991 - 05.2012
- Created a welcoming office environment by maintaining clean, organized spaces for staff use.
- Updated reports, managed accounts, and generated reports for company database.
- Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Bachelor of Science - Nursing
UNC-Wilmington
Wilmington, NC05.2021
Registered Nurse - Nursing
Haywood Community College
Clyde, NC05.2012
Skills
- Basic Life Support
- Clinical judgment
- Compassion and Empathy
- Discharge Planning
- Medication and IV administration
- Direct Patient Care
- Community health
- Geriatric Care
- Quality Improvement
- Patient Assessments
- Team Coordination
- Patient education and counseling
- Medication Administration
- Strong Clinical Judgment
- Precepting
- Staff Supervision
- Nursing staff leadership
- Patient Management
- Case Management
- High level of autonomy
- Complex Problem-Solving
- Patient and family advocacy
- EMR Systems
- Wound Care
- Chronic Disease Management
- Cardiac Care
- Intravenous therapy
- Advanced Cardiac Life Support (ACLS) certification
- Telemetry monitoring
- Emergency Care
- Managing deadlines
- Patient Discharge
- Coordinating referrals
- Patient Counseling
Timeline
RN, Emergency Department, TCU, CDU
Atrium Healthcare
12.2021 - Current
RN, PACU
HCA
01.2019 - 11.2021
RN, Emergency Department, Charge Nurse
HCA
01.2017 - 01.2019
RN, Emergency Department, Case Manager
HCA
01.2016 - 01.2017
RN, Emergency Department
HCA
01.2012 - 01.2017
Administrative Office Manager
Mission Hospital
09.1991 - 05.2012
Bachelor of Science - Nursing
UNC-Wilmington
Registered Nurse - Nursing
Haywood Community College
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