Deborah Allen

• Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
• make file folders
• work unposted transactions
• posting loan payments
• Worked on ach's and afts
• Payoff Quotes
• Developed and maintained relationships with customers and loan officers to establish smooth loan process.
• Promoted a positive work environment through effective communication skills and teamwork initiatives.
• Improved customer satisfaction by providing timely updates and clear communication throughout loan application process.

• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
• Resolved conflicts between employees to maintain positive and productive work environments.
• Trained new employees and delegated daily tasks and responsibilities.
• Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
• Completed cash and credit card transactions accurately using POS software.
• I did Payroll, Scheduling,

• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
• Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
• Assisted customers with account inquiries, resolving issues promptly and professionally.
• Processed customer transactions promptly, minimizing wait times.
• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
• Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.

I worked doing the something's as I did in 1977 also I worked in the mailroom and in the computer room as a system operator. I printed all the reports for everyone as a system operator did all year end work also did customer service work.

Waited on customers.

Help Customers find groceries

Cashed Checks

Made Money orders

Work with Lottery tickets

Work with proving drawers.

Bookkeeping at a bank:

we ran checks thru a machine

we did statements.

We ran a statement machine that stuff statements

Customer Service

Dated and endorsed checks.

NSF checks.

I worked also in the mail room. Putting mail thru the machine and shipping it to post office

I directed collect calls, Out ot the country calls, and long distant call