Deborah A Lynch
Medford,MA
Overview
18
18
years of professional experience
Work History
Patient Specialist
Dermatology Associates of Concord
07.2023 - Current
- Will provide support with the daily activities of a busy, fast paced Dermatology office
- Duties include: telephone coverage, appointment scheduling, greeting and directing patients, patient registration, check in and check out, proficiency with HIPAA rules, confidentiality, and coordinating patient referrals to other physicians and insurance companies
- Triage phone calls and patients for appropriate response or care
- Collect co-pays, deductibles, past due balances, and reconcile daily cash collections and deposits
- Answer emails, medical records faxes, data entry, I have the ability to multitask
- Excellent verbal and written communication with the ability to interact professionally with patients, family, staff, and physicians
Office Administrator
Boston Appliance
11.2020 - 07.2023
- Coordinating office activities and operations to secure efficiency and compliance to company policies
- Supervising administrative staff and dividing responsibilities to ensure performance
- Keep stock of office supplies and place orders when necessary
- Manage agendas/buying product/making appointments for the sales department and for management
- Manage phone calls and correspondence (e-mail, letters, packages etc.)
- Create and update records and databases with personnel, and other data
- Proven experience as an office administrator, office assistant or relevant role
- Outstanding communication and interpersonal abilities
- Excellent organizational and leadership skills
- Familiar with office management procedures
- Excellent knowledge of MS Office
Paraprofessional/Student Teacher – Special Ed
Medford Public Schools
10.2006 - 11.2020
- Use Common Core Curriculum to design meaningful and effective lesson plans
- Implement behavior plans for seven children to decrease disruptive behaviors and increase self-regulation
- Help to create and implement reward systems for students with challenging behaviors
- Differentiate large and small group lessons to allow students of varying abilities to access the curriculum
- Collaborate with the classroom teacher, behavioral analyst, and other classroom paraprofessional to create a fun, caring, educational, and safe environment within the classroom
- Use a multi-sensory approach, including iTouch applications, to help students with learning disabilities to learn numbers, letters, and foundational math and reading skills
- Utilize When My Worries Get Too Big to help students with challenging behaviors to discuss their feelings and how to deal with them
- Use overhead projector in combination with educational websites to engage students in music and movement activities to improve gross motor skills
- Assist classroom teacher in authoring progress reports
- Record data in the form of ABC charts and discrete trials
- Record data to track students’ progress in relation to IEP goals and objectives, teach students with ADHD, PDD-NOS, and emotional-behavioral disorders
Bertuccis Restaurant
09.2017 - 03.2020
- Excelled in a fast-paced environment and quickly adapted to the flexibility and demand of the restaurant industry
- Provided excellent customer service: worked closely with restaurant staff to ensure that the orders were served in an efficient manner
- Trained incoming staff regarding the restaurant's procedures, culture and practices
- Gained immeasurable experience in multitasking, oral and verbal communication, customer satisfaction, and conflict
Education
Bachelor’s Degree - Multidisciplinary Studies, Special Education
Cambridge College
Cambridge, Ma08.2016
Diploma -
Cambridge Rindge & Latin High School
Cambridge, Ma01.1988
Skills
- Special Education
- Fast-paced learning environment
Timeline
Patient Specialist
Dermatology Associates of Concord
07.2023 - Current
Office Administrator
Boston Appliance
11.2020 - 07.2023
Bertuccis Restaurant
09.2017 - 03.2020
Paraprofessional/Student Teacher – Special Ed
Medford Public Schools
10.2006 - 11.2020
Diploma -
Cambridge Rindge & Latin High School
Bachelor’s Degree - Multidisciplinary Studies, Special Education
Cambridge College
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